Windows 10: My computer restarts instead of shutting down

When I press the power key, or when I click on power>shut down, Windows 10 reboots instead every time. Is this a known fault and if so is there an easy fix for it?

:)

 

Instead of shutting down, computer restarts after installing Windows 10

Jessen P:

I may have responded earlier, but can't find my post now, so I'll resubmit my response.

Thanks for your response to my problem.

I ran the power troubleshooter as you suggested. It found that I use a screen saver (rather than turn off my display); and that I had disabled both sleep and hibernation modes on my computer. The troubleshooter reset these items to their default values.
I tried to shutdown afterwards, but the computer continues to restart instead. I'll leave these settings at the default for now, but I don't believe they are related to the restart rather than shutdown issue.

I also ran a complete set of hardware diagnostics provided by HP for my computer at the time of purchase. These tests found no hardware issues of any kind.

If you have further suggestions for correcting this problem, please advise.

 

Instead of shutting down, computer restarts after installing Windows 10

Hi,

Thank you for being part of Windows 10.

You can run the Power troubleshooter to adjust your computer's power settings. The Power troubleshooter checks things like your computer's timeout settings, which determine how long the computer waits before turning off the monitor display or entering sleep
mode. Adjusting these settings can help you conserve power and extend your computer's battery life.

Run the Power troubleshooter and see if it helps.

a: Press
Windows logo to open the search box.

b: Type troubleshooting, hit enter.

c: Now click System and Security.

d: Click Power.

Do get back to us for any issues pertaining to Windows in the future. We will be happy to help.

 

Hello Boris, try running this line from Command prompt:
%windir%\System32\shutdown.exe -s -f -t 00
See if it helps and than we can go further.

 

At work now so I'll wait til my break and try it ta. Can you explain what each thing does please?

 

Excellent....that did indeed make it log off properly!!
Can you let me know what the switches are for please?

 

This is switch for restart:
%windir%\System32\shutdown.exe -R -F -T 00
See the difference from OFF switch ?
%windir%\System32\shutdown.exe -S -F -T 00
If you want you can make a shortcut to them and use the line as Target.

 

How come my shutdown button is not doing it though?

 

Shutdown button on the case ?

 

The one on the case and the one in Windows, both do the same

 

You can make desktop shortcut and/or pin it to start menu and taskbar for now until somebody find another way to change setting.