Windows 10: My Computer Sleeps even though I told it not to

Discus and support My Computer Sleeps even though I told it not to in Windows 10 Performance & Maintenance to solve the problem; Hello everyone. I have a problem concerning my laptop sleeping. In my power options, I have set it not to sleep, when charging or not. But when I ask... Discussion in 'Windows 10 Performance & Maintenance' started by Repiru, Nov 16, 2018.

  1. REPIRU
    Repiru Win User

    My Computer Sleeps even though I told it not to


    Hello everyone. I have a problem concerning my laptop sleeping. In my power options, I have set it not to sleep, when charging or not. But when I ask it to sleep manually, every time I open it and leave it idle, it sleeps. The problem goes away when I restart my laptop but when I ask it to sleep again, the problem repeats.

    :)
     
    Repiru, Nov 16, 2018
    #1
  2. ARGEL OBM
    Argel Obm Win User

    Computer sleeping

    Hi,

    For us to better understand your concern, kindly answer the following questions:

    • When did the issue start?
    • Were there any changes made on your computer before encountering the issue?
    • What are the troubleshooting steps you've done so far?
    • Is you computer going to sleep while you're using it?
    • How many minutes does it take before your computer goes to sleep?
    Hope to hear from you soon.
     
    Argel Obm, Nov 16, 2018
    #2
  3. DAVID HAZ
    David Haz Win User
    After Windows 10 Anniversary Update Computer Not Sleeping

    Hello.

    Does disabling the HID-Complaint Touch Screen driver resolves the issue? If yes, we suggest that you disable it and see if your device go into Sleep mode after a period of inactivity.

    We also suggest to check if the settings of the Power Options of your device are set so that the device will go into Sleep mode after a period of time. You may follow the steps below to check is Sleep mode is enabled on your device:

    • Press the Windows button + X, then click on
      Power Options.
    • Click Change when the computer
      sleeps.
    • Change the settings to your preferred settings.

    Keep us updated on the results.

    Regards.
     
    David Haz, Nov 16, 2018
    #3
  4. EESHWAR KUMAR
    Eeshwar Kumar Win User

    My Computer Sleeps even though I told it not to

    Computer goes to Sleep mode automatically

    Hi Anthony,

    Thank you for posting your query in Microsoft Community. Apologize for the inconvenience caused to you.

    I suggest you to follow the steps provided below if not tried already and check if it helps.

    • Navigate to Start>Settings>System>Power & sleep.
    • In the right pane, select Never from the drop down list for
      Screen       and Sleep.
    • Close the dialog box and check for status.

    Hope the information is helpful. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Nov 16, 2018
    #4
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My Computer Sleeps even though I told it not to

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