Windows 10: My controller wont connect to pc via usb

Hello,I have read that a recent win10 update included the Xbox One controller drivers, and all you need to do is plug it in. However, when I plug a controller in and press the home button it only flashes until it times out and does not get recognized. When plugging the cable in to the controller, it vibrates, but does not show up in device manager and the Xbox Accessories app on my PC does not see any controllers connected. There are no updates for my controller, I checked on an Xbox One S. I am using the short micro usb to usb a cable included with the controllers. &nb

:)

 

Can’t connect Xbox one controller to pc

Hello SubieTY,

Thank you for writing to Microsoft Community Forums.

Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.

• I would suggest you to check with the troubleshooting steps mentioned in the article on -
  
  Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller.
  
  
  
  
• You may also follow the steps from the below article to connect a controller to a Windows 10 PC -
  
  How to connect an Xbox One Wireless Controller to a Windows PC.
  

Hope it helps.

Mala S

Microsoft Community - Moderator

 

USB Connected device not found by PC

Hi,



Thank you for writing to Microsoft Community Forums.



We understand how difficult it is, when the device doesn't work in the way it should. I appreciate the troubleshooting steps that you've tried so far.



Since you tried the same PS4 controller on a different laptop and failed to connect, resetting the system is not required and assuming that it could be a hardware related issue.



In this scenario, we would suggest you to try these methods and let us know the result of these methods.



Method 1: Steps to reset PS4

1. Turn back the controller.
   
2. You should see a tiny reset button. It must be close to the L2 button.
   
3. Use a pen or a needle and push the button for 10 seconds.
   
4. Connect the controller and check

Method 2: Update HID in Device Manager.

1. Press Windows + X and click on
   Device manager.
   
2. Click on View tab on the top. Select
   Show hidden devices.
   
3. Search & Expand Human Interface Devices and then check for
   HID-complaint game controller.
   
4. Right Click on it and select Uninstall.
   
5. Restart the PC and plug in the USB PS4 controller to install automatically.

Method 3: Set the PS4 as default app.

1. Press Windows +R key from the keyboard to open Run command.
   
2. Type joy.cpl and click OK.
   
3. Select the PS4 controller in the list and click on Advanced tab below.
   
4. Then select the PS4 controller as preferred device and click OK.

However, you can also refer this Error:
“USB Device not recognized” when you try to access a USB external hard drive article to troubleshoot, please exclude method 1 and 2 as they are not relevant to PS4.



We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Windows 10 Apps not detecting Xbox one controller with usb wire

To further isolate your concern, we recommend the following steps below:

• Test the controller on a different device.
• Connect a different controller on your computer.
• Use a different USB cable.
• Connect the controller using a Bluetooth connection if your computer is Bluetooth capable. You can view the steps on this
  
  link.

Let us know the results.