Windows 10: my dell computer was hacked, how do I expunge the virus

Discus and support my dell computer was hacked, how do I expunge the virus in AntiVirus, Firewalls and System Security to solve the problem; my dell computer was hacked via an email, how do I clean it up?... Discussion in 'AntiVirus, Firewalls and System Security' started by gregoryfabian, Feb 26, 2020.

  1. my dell computer was hacked, how do I expunge the virus


    my dell computer was hacked via an email, how do I clean it up?

    :)
     
    gregoryfabian, Feb 26, 2020
    #1
  2. Le Boule Win User

    Virus on a Dell laptop computer

    You posted in the Win 7 forum.



    So you have a new Dell computer with a Win 7 operating system? Did you seek advice from Dell?



    Why do you think you have a virus?



    What antivirus program is installed in your computer?
    Did you seek their advice?



    If you think your computer has a virus suggest you scan with two or more of the scanners in
    List
    of Malware Removal Tools




    OR

    See Remove Viruses, Trojans & Malware from Windows PC (Free Guide)
    Note that you may need to reset your browsers.

    How To Reset Internet Explorer To Its Default Settings (2019 Guide)

    How to reset Chrome settings to default (2020 Guide)

    How to reset Firefox settings to default (2020 Guide)

    http://www.howtogeek.com/237527/how-to-reset-microsoft-edge-in-windows-10/

    But if you prefer direct assistance from MS suggest contact
    Microsoft Support

    Regards…

    Top 10 Ways PUPs Sneak Onto Your Computer. And How To Avoid Them. | Emsisoft | Security Blog
     
    Le Boule, Feb 26, 2020
    #2
  3. Le Boule Win User
    BROWSER HACK VIRUS

    Did you scan with Adwcleaner and the Emsisoft Emergency Kit?

    Did you follow all of the suggested steps in How to remove SafeSearch.net & SafeSearch Search (Mac & Windows) to include scanning
    with Zemana, Malwarebytes and if necessary with Hitman Pro?

    The scanners that have been recommended should work on "Safesearch" hijacker and also on "some other virus."

    Did you reset your browsers as suggested in my previous post?

    If you do not wish to use the independent scanners (listed above) that I use when removing adware and PUPS from computers and you do not want to reset your browsers then you may want to reset your computer. Before considering this option suggest you
    carefully review https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options

    Alternatively you can obtain premium support from MS at http://answerdesk.microsoftstore.com

    Or

    You may wish take your computer to a professional computer repair technician.

    Regards...
     
    Le Boule, Feb 26, 2020
    #3
  4. my dell computer was hacked, how do I expunge the virus

    computer virus

    i think me computer has a virus when i start it up there are no short cuts or task bar( thing with the start button) any suggestions on how to fix it? thanxs


    L: email-martinjurewicz@hotmail.com
     
    i nEeD HeLp, Feb 26, 2020
    #4
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my dell computer was hacked, how do I expunge the virus

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