Windows 10: My dell laptop seems to be infected with virus and malware. Couldn't remove them even after...

Discus and support My dell laptop seems to be infected with virus and malware. Couldn't remove them even after... in AntiVirus, Firewalls and System Security to solve the problem; Hi all, Please help. My windows 10 laptop shows $RECYCLE.BIN and $1Recycle.Bin folders in C and D drives. There are few more unknown files in random... Discussion in 'AntiVirus, Firewalls and System Security' started by Shreekant B, May 3, 2020.

  1. SHREEKANT B
    Shreekant B Win User

    My dell laptop seems to be infected with virus and malware. Couldn't remove them even after...


    Hi all,


    Please help. My windows 10 laptop shows $RECYCLE.BIN and $1Recycle.Bin folders in C and D drives. There are few more unknown files in random locations of program files and don't know where else ! My C drive automatically keeps filling up and the free space is decreasing gradually. I have tried multiple options like using a purchased antivirus named NPAV, which seems inefficient and local, installed free version of Malwarebyte which detected 94 PUP and other types of files I don't know what they are and everytime it kept me showing a message that there are 94 threats and I clicked quarantine each time. But after the free trial ended...I did not purchase the licence of malwarebytes and all those files are still lying in my laptop. My windows defender is off and when I try to switch it on it says ''your virus and threat protection is managed by your organization''. I don't understand what does this mean, which organization is protecting my system ?


    I am totally puzzled now about how to clean my computer and begin afresh with only one most powerful antivirus and antimalware installed.


    I request all the expert members...please help with your suggestions.

    Thanks and Regards.

    :)
     
    Shreekant B, May 3, 2020
    #1
  2. MEL TAR
    Mel Tar Win User

    Rooted Malware, Virus, and Trojan Infection, Keylogger Trojan Malware

    Hi,

    Please click the link below and follow Stephen Boots' suggestion on how to remove Trojan virus on your computer:

    Let us know if you need further assistance.
     
    Mel Tar, May 3, 2020
    #2
  3. JSSSSSSSSS
    Jsssssssss Win User
    Firewall, Anti-Virus, Malware Protection for Windows 10

    Microsoft recommends the use of its own products and sites.

    >
    https://www.microsoft.com/en-us/wdsi/products

    There does not exist 1 security product which is THE best and which will catch each and every infection..

    Whenever you think that your computer might be infected you can run on-demand scans with some of the products listed here:

    List of Malware Removal Tools

    Suggestion to read

     
    Jsssssssss, May 3, 2020
    #3
  4. JSSSSSSSSS
    Jsssssssss Win User

    My dell laptop seems to be infected with virus and malware. Couldn't remove them even after...

    remove a virus

    1) Do steps 1, 2 and 5 in this multi-step removal guide:
    https://malwaretips.com/blogs/remove-potentially-unwanted-program/

    2) Do not download anything from the link (pcrisk) which another user previously posted. It's one of those SpyHunter pushing sites. SpyHunter is a commercial program which is absolutely not recommended here in Microsoft Community.

    3) Suggestion to read:

     
    Jsssssssss, May 3, 2020
    #4
Thema:

My dell laptop seems to be infected with virus and malware. Couldn't remove them even after...

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