Windows 10: My Dell Latitude plays audio at a higher level than what I have it set

Discus and support My Dell Latitude plays audio at a higher level than what I have it set in Windows 10 Drivers and Hardware to solve the problem; I bought a Dell Latitude E6540 a couple months back, and I noticed not that long after I bought it that it was having this weird issue where, whenever... Discussion in 'Windows 10 Drivers and Hardware' started by akenar, Jul 12, 2018.

  1. akenar Win User

    My Dell Latitude plays audio at a higher level than what I have it set


    I bought a Dell Latitude E6540 a couple months back, and I noticed not that long after I bought it that it was having this weird issue where, whenever I start playing a video or song/pause and then unpause a video or song, the volume would be at a much higher level than what I set the audio to. And strangely, if I press either the volume up or volume down key, it goes down to what it should be. Like if I press the volume up key to have the volume set to 20, but then pause the song and then unpause it, it will sound like it's at around 30 or 40, but if I hit the volume UP key it will go DOWN to 22. I recorded an example of it since I feel it's hard to describe:


    I've heard other people complaining about this issue with their Dell laptops, Realtek audio drivers, and Windows 10, like me. But none of the solutions I've heard have worked. It says everything is up to date on my computer, but is there a newer Realtek audio driver than what I have? I guess there's an audio driver here, though I don't know if it's newer than what I have.
    https://www.catalog.update.microsoft...x?q=6.0.1.8475
    And I'm having trouble trying to install it. I downloaded the CAB file and moved it to a new folder in Program Files (x86). I'm not sure if I'm supposed to put the whole file there or just extract its contents there, so I moved both to be sure. But when I opened Device Manager, chose to update the Realtek High Definition Audio driver, and browsed for it in the new folder, I couldn't find anything there except a couple folders. I've no idea if this is even the solution I need, but nothing else has worked.

    :)
     
    akenar, Jul 12, 2018
    #1
  2. PCNinja Win User

    Audio Broken on Dell Latitude E7240


    Hello, I have a Dell Latitude E7240 upgraded to windows 10 and I am having problems with my audio. The audio does not play whether or not there are headphones connected to it. However, when I connect it to my HDMI for my TV, it does play sound through the TV. Does anyone know why the sound only works when connected to an HDMI port?

    What I have tried:
    -Restarting my computer
    -Pressing "F12" on startup and running diagnostics
    -Using Device manager to uninstall and reinstall drivers etc.
    -Using the sound troubleshooter
    -Downloading audio drives from support.dell.com
    -Using headphones
    -turning the audio on and off through run->services
    -making sure the speakers are not muted or disabled
    -trying different settings in the manage audio devices tab
     
    PCNinja, Jul 12, 2018
    #2
  3. antonio8909 Win User
    Is audio working in a Dell Latitude D630?

    Hi,

    I recently read in a post called "Made by you - Windows 10 Audio Troubleshooting" that the audio problems in almost all PCs is dissapearing. I want to know if anyone of this forum has got a Dell Latitude D630 for test it and tell
    me if is true that the audio now works perfectly in this PC because I have very bad experiences in the past with the audio.

    Thanks a lot in advance
     
    antonio8909, Jul 12, 2018
    #3
  4. Cristian_25H Win User

    My Dell Latitude plays audio at a higher level than what I have it set

    Dell Announces New Latitude Ultrabooks and Laptops

    Dell today unveiled the newest additions to its secure, manageable and reliable line of commercial PCs: the Latitude 7000 Series Ultrabooks, Latitude 5000 Series and Latitude 3000 Series laptops. With this new suite, Dell balances sophisticated design, quality construction and uncompromised durability to offer businesses of all sizes a wide variety of solutions. The Latitude 7000, 5000, and 3000 Series are available with touch display options, leading the way for business touch devices that enable better interaction with customers, enhanced student engagement, improved patient care, and collaboration among knowledge workers.

    "These exciting new additions to the Latitude line provide our commercial customers what they've been asking for by bringing touch capability to the workspace at desirable price points," said Kirk Schell, vice president, commercial computing group at Dell. "The new Latitude 7000 Series builds on the success of the award-winning XPS and Latitude 6430u to redefine the corporate laptop, complete with security, manageability, reliability and beautiful design. And with the Latitude 5000 and 3000 Series, we've addressed the needs of today's dynamic workforce by enabling easy entry into business-class computing."


    My Dell Latitude plays audio at a higher level than what I have it set Dell_Latitide_7000_01_thm.jpg




    Most Secure and Most Manageable with Outstanding Reliability

    Dell offers the world's most secure commercial laptops and the Latitude 12 and 14 7000 Series are the world's most secure Ultrabooks, with best-in-class Dell Data Protection solutions, comprehensive encryption with Dell Data Protection| Encryption and advanced authentication and leading-edge malware prevention with Dell Data Protection| Protected Workspace. Engineered to help save IT time and money, Dell offers the industry's most manageable commercial PCs with exclusive Intel vPro extensions for remote BIOS management and hard drive wipe, even when systems are powered off, paired with Dell automated tools and utilities for easily deploying, monitoring and updating systems.

    Dell's passion for reliability is epitomized by the Latitude commercial PC family. Each Latitude Ultrabook and laptop are crafted using the best materials: brushed aluminum, reinforced magnesium alloy, strong steel hinges, woven carbon fiber, durable powder-coated underside, spill-resistant keyboards and LCD seals. Additionally, all Dell touch-enabled displays offer optimal viewing experiences, touch sensitivity, brightness and durability. The Latitude 7000, 5000 and 3000 Series touch displays offer Corning Gorilla Glass NBT for up to 10 times higher scratch resistance compared to soda lime glass which is the predominant material used in laptop screens throughout the industry. Latitude laptops also come armed with StrikeZone shock absorbers, Fast Response Free-Fall sensors and rubber hard drive isolation. For the previous three product generations, the Latitude family has outperformed its competition in third-party durability testing, known as MIL-STD 810G.

    New Latitude 7000, 5000, and 3000 Series: Secure, Manageable, Reliable?and Beautiful

    The sleek and powerful Latitude 7000 Series are the most secure and manageable Ultrabooks, with outstanding reliability, and epitomize mobility at its finest with business-class style. Touted as the Ultrabook to be loved by IT professionals and end-users alike, and powered by Intel ultra-low voltage processors, these thin, light and beautiful Ultrabooks completely redefine the corporate laptop.

    The Dell Latitude 7000 Series Ultrabooks are:

    • Made to move, with the 12-inch model starting at just 20 millimeters thin and 1.3kilograms (2.99 pounds)
    • Easy for IT to manage with exceptional integrated management capabilities including Dell-unique Intel vPro extensions and automated tools that plug into Microsoft System Center and Dell KACE
    • The world's most secure Ultrabooks with best-in-class endpoint security solutions that include comprehensive encryption, advanced authentication and leading-edge malware protection from a single source, and featuring the highest level of FIPS 140-2 (level 3) certification for system disk encryption
    • Designed for reliability, passing rigorous third-party durability testing and crafted with premium materials such as aluminum, a Tri-metal chassis and Corning Gorilla Glass NBT for scratch and damage resistance and optimal brightness
    • The only corporate Ultrabook designed to be backwards compatible with existing Latitude E-family docks
    • Available with innovative WiGig wireless docking, making Dell Ultrabooks the first and only that let you connect your display and other peripherals without messy cords
    Complementing the Dell Latitude 7000 Series Ultrabooks are the new Latitude 5000 and 3000 Series laptops, designed to help businesses of all sizes adopt secure, manageable and reliable notebooks. The Latitude 14 and Latitude 15 5000 Series are designed to meet most workforce needs with 14.1-inch or 15.6-inch display options and other key features, such as:

    Reliable mobile productivity with up to Intel Core i7 ultra low voltage processors for extended battery life, a discrete graphics option for more processing power and a higher quality visual experience, and SSD or Performance Solid State Hybrid Drive options
    Corning Gorilla Glass NBT on the touch displays for scratch and damage resistance and optimal brightness
    Mobile broadband, Bluetooth and Wireless LAN options for mobility and connectivity virtually anywhere, and an HD webcam and microphone array for efficient, anywhere collaboration
    Compatible with Latitude E-family docking designed to connect seamlessly with award-winning Dell monitors, wireless keyboard and mouse

    • The Latitude 3000 Series is Dell's newest line of entry-level commercial laptops for education and small business customers. The Latitude 14 and 15 3000 Series laptops offer:
    • Durable and reliable chassis that have undergone Highly Accelerated Life Testing, including hinge testing, keyboards and shocks
    • 4th Generation Intel Core processors with Turbo Mode for fast data processing
    • Business class discrete graphics with up to 2 GB video memory for more processing power and a higher quality visual experience
    • Thin (21 to 25 mm) and light (starting at 4.3lbs / 2.0kg) design for great mobility
    • Choice of 14-inch and 15.6-inch Anti-Glare LCD for comfortable visualization and optional touch displays
    • Integrated microphone and HD Webcam for remote collaboration and interaction
    Pricing and Availability

    The Dell Latitude 7000 Series begins at $1,049 USD and is available worldwide today with touch-enabled systems available September 12, 2013. The Latitude 3000 Series begins at $599 USD and is also available on September 12, 2013. The Latitude 5000 Series will be available in October 2013.
     
    Cristian_25H, Jul 12, 2018
    #4
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My Dell Latitude plays audio at a higher level than what I have it set

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