Windows 10: My desktop screen went black, and my access to my download files to system restore is blocked

Discus and support My desktop screen went black, and my access to my download files to system restore is blocked in Windows 10 BSOD Crashes and Debugging to solve the problem; Most of my Icons on Desk Top won't let me access them and the screen is black I tried to do a system restore , but it won't let me access my download... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JamesDavis235, Mar 21, 2019.

  1. My desktop screen went black, and my access to my download files to system restore is blocked


    Most of my Icons on Desk Top won't let me access them and the screen is black I tried to do a system restore , but it won't let me access my download to repair it

    :)
     
    JamesDavis235, Mar 21, 2019
    #1

  2. My desktop screen went black, and my access to my download files to system restore is blocked

    Most of my Icons on Desk Top won't let me access them and the screen is black I tried to do a system restore , but it won't let me access my download to repair it
     
    JamesRoth3, Mar 21, 2019
    #2
  3. Black Screen after update

    Hi,

    Thank you for posting in Community, we understand your concern and we will try pour best to help you resolve the issue.

    I would suggest that you perform the steps mentioned below and check if you are able to access the desktop.

    Method 1:

    Step 1: Perform Power Drain and check if you are able to access your desktop screen.

    • Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
    • Press and hold the Power button for 30sec.
    • Plug the charger/power cord and restart system.

    Step 2: If you can access the desktop check if your system is functioning as normal. Also check which update got installed in your system, by opening Control Panel and then opening Programs and Features.

    Method 2: Inaccessible Desktop.

    If you are unable to access the desktop screen and you are stuck on the
    Black Screen,
    then I would suggest that you refer to the article
    Troubleshoot black screen problems provided in the link below and check if you are able to resolve the issue.

    http://windows.microsoft.com/en-in/windows-10/troubleshoot-black-screen-problems

    Your reply is very important to ensure a proper resolution. Please get back to us with the above information to assist you accordingly.
     
    Vanessa Sohtun, Mar 21, 2019
    #3
  4. Pavan_N Win User

    My desktop screen went black, and my access to my download files to system restore is blocked

    Black screen error after performing system restore

    Hi,

    I suggest you to refer the link below and follow the steps suggested and check if that helps.

    Troubleshoot black screen problems

    Do let us know if you are able to boot to desktop. Thank you.
     
    Pavan_N, Mar 21, 2019
    #4
Thema:

My desktop screen went black, and my access to my download files to system restore is blocked

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