Windows 10: My device keeps Shutting Down

I'm not sure if this is an external or internal issue, but today, my laptop kept shutting down unexpectedly. All of a sudden, the screen would just turn black and when I try to press the power button, nothing turns on. I would have to keeps pressing it for it to turn on. This would happen a few times. Again, I'm not sure if it's something wrong inside or outside.


Any help would be greatly appreciated, thanks

:)

 

Computer keeps shutting down

Hi,

For us to get a better grasp of your query, please provide the following:

• Error message that you receive
• Basic troubleshooting steps taken

In the meantime, I suggest that you follow the instructions provided on this
link.

I'll keep an eye out for your reply.

 

edge keeps shutting down

Hi Darrell,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

I would suggest you to try the below methods and check if the Edge works fine:

Method 1:

I suggest you clear the Clear browsing data option
of Microsoft Edge and check if you face the issue. To do so perform the steps below.

• Click on the More actions icon next to the feedback icon present on top right corner of the Edge.
• Select Settings and click on
  Choose what to clear.
• Check the boxes Browsing history, Cookies and saved website data and Cached data and files
  and click on Clear.

Method 2:

If you are using any Proxy connection, then try disabling the proxy connection and check.

Follow the steps to disable proxy:

• • • • • • 
            Click the Settings icon at the top right corner in internet explorer.
            
          • 
            Click the Tools
            button, and then click Internet Options.
            
          • 
            Click the
            Connections tab, and then click LAN settings.
            
          • 
            Uncheck the box next to “proxy server for your LAN”.
            
          • 
            Click on OK to save the setting and close window.
            

Now check the issue by opening Edge.

Method 3:

Follow the below steps:

•Open PowerShell as administrator.

•Run the command

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

win 10 will not shut down properly

Hi Richard,

Usually, this issue occur due to outdated or corrupted device drivers, services or processes which are not shutting down properly, or third-party programs that prevents your computer to shut down properly. For better assistance, we'll be needing additional
information:

• Have you made any recent changes on your computer prior to the issue?
• Is this an error message Explorer\windows\settingsync\BackgroundUploadTask? If yes, where are you getting this message?
• If possible, can you send us a screenshot?

Meanwhile, we suggest that you run the Power troubleshooter as an initial troubleshooting step. To run the Power troubleshooter, follow the steps below:

• Press Windows key + X and select Settings.
• Choose Update & Security from the list.
• Click Troubleshoot in the left pane of the window.
• Under Find and fix other problems, select Power
  and click Run the troubleshooter.

We'll keep an eye out for your response.