Windows 10: My digital order is stuck on pending

I ordered some digital currency for a game and it's been stuck on pending.


I opened chat with Microsoft support and they immediately told me that my financial institution didn't approve it.


So, I call up the bank and no, they definitely did approve it. So, that was a lie.


I call Microsoft support and the gentleman tells me that Microsoft hadn't processed the transaction yet and I should wait a few hours.


How is it possible that Microsoft "Support" can flat out mislead a customer? Are they trained to deflect customers from actually getting help?

:)

 

Order Pending

I made an order at 12 a.m it still says pending , I need this order to be shipped by the latest 27th November

 

Pending Order

So yesterday around 12pm. I ordered a Surface Pro 7. My order keeps telling me “Pending” and I’ve been checking every hour since yesterday and my order hasn’t changed at all. My credit card says “Pending Payment” though it’s been charged. I called customer
support yesterday around 3pm to see whats up. The person told me that I’ll get it by October 30th, Wed. But my order still tells me its “Pending”. I’d like to know whats going on. Amazon tells me right away but I bought it here because of the student deal
they have for me. I need this as soon as possible.

Thank you

 

Order pending

Ordered on Feb 17th

received email on same day that order will be process--Pending status

Feb 23rd received email stating it was shipped.

Feb 26 Laptop delivered.