Windows 10: My Edge browser is stuck on a page telling me that I have a virus

One link is here : Tech Support Scams - Help & Resource Page | Malwarebytes Unpacked but there's many more...

 

@MJD: For testing purposes, what is the link where we get infected?

Feel free to send me the URL in private.

 

Hi there

Some of these infections CANNOT be fixed by merely running MALWAREBYTES or any other AV software - it will detect some malware BUT NOT ALL these days. If it shows CLEAN - you STILL won't be able to trust it if you have had one of these SCAM popup messages - the infection is STILL THERE and is undetectable by normal consumer grade AV software - Paid versions or otherwise.

Please read my post

Even Malwarebytes couldn't handle this problem - Windows 10 Forums

You probably will find the only way to correct / remove this particular nasty is to REFORMAT ALL (not just the OS HDD) the HDD's the computer is attached to and re-install CLEAN your OS.

Very irritating but these sorts of Viruses are much more sophisticated than the average level of protection provided in most - especially FREE AV software.

AV software needs to come up with a whole NEW way of dealing with these really deeply embedded type of Viruses.

DO NOT EVER THOUGH PAY RANSOMWARE. !!!! DO NOT RING NUMBER IF PHONE NR COMES UP OR SEND EMAIL IF EMAIL LINK PROVIDED.


Cheers
jimbo

 

@MikeMecanic I don't remember, and I don't know where the link is in my history for that bad page...I tried looking but couldn't find it. Not really looking to re-discover it lol tbh with you.

 

I got stuck on the following site. Ud6s3i.readthis-message-alert-browserlock1947.com

 

i found restarting your laptop and closing all the tabs on edge before it has a chance to load is an easy way to get rid of it, or switch to firefox

 

I had the same issue (did not copy url). It completely locked Edge and would not clear after restart. When you clicked Edge after restart, ransomware page would appear.

Ran Malwarebytes, Defender, and AdW Cleaner none of which identified any issue. Edge was locked so could not clear temp files.

Ran CCleaner, though it took some time, and resolved the issue. Did System Restore after running CC Cleaner. Scans since were negative.

 

All you have to do is pull your network cable, or disable your network adapter, kill Edge, restart it and then close the pages, which won't be able to reload the fake virus page. Then close edge normally, re-enable your network and you're fine so long as you don't go back to that site.

You don't have a virus, it's just a specially crafted webpage that prevents itself from being closed, and Edge "helpfully" reloads the page every time you re-open it after killing.

 

I also cleared my Edge Browser history (for safety and overkill).

otherwise this solution is FABULOUS.