Windows 10: My email address is listed under "Your Family", I've never created a family group or added...

Under Settings/Accounts/Family & Other Users, my own email address is listed under "Your Family".



As the title says, I've never created a "family" group, nor have I ever added anyone to one. Clicking on it only gives me the option to allow it to sign on, or to change it from a standard to administrator account. When I click on "Manage family settings online", it takes me to the Microsoft Family webpage and, get this, it asks me to set up a family group!


How do I delete this imposter account from my PC?

:)

 

Wrong "adult" email address used in family setup

Hi,

Try the steps below.

• Sign into http://familysafety.microsoft.com with that Microsoft account.
  
• Click the Manage my family link at the bottom of the summary page.
• Select the affected user under Family Members and click
  Remove family member at the top left of the screen.
• At this point you should be able to add that family member to the correct (new) family.

If the issue persist, I suggest you to create a new email address for your son and add to the family account and check.

Hope this helps. Keep posting in Microsoft Community for any further queries that you face. We are happy to help!

 

microsoft family questions

Hello,

You might be facing this issue due to the account is not configured properly.
We suggest you to remove the child account from family safety, re-add it again and check if the issue still persists. You may follow the steps below:

Remove a child via Family Safety website

• Sign in at account.microsoft.com/family using the parent account.
• Click the More button next to the child account that you want to remove.
• Then click Remove from family. Click again on
  Remove to confirm.

Add a child via Family Safety website

• Sign in at
  account.microsoft.com/family using the parent account.
• If this is your first time setting up a family, select Add a child.
  
  If you've already added child accounts to your family, go to Select a child to view or edit their settings and then select
  Add.
• Enter your child's email address and select Send invite. If your child doesn't have an email address, select
  Create a new email address for your child and follow the instructions on the screen.

Your child will need to accept the invite from their email.

Let us know how it goes and we will be glad to assist you further.

 

Problems adding a child on the family account

Hello,

We're here to help.

You might be facing this issue due to the account is not configured properly.
Kindly refer to the steps below on how to reconfigure your
Family Safety feature for your Windows 10 device.

To remove a child

• From a web browser, go to
  http://account.microsoft.com/family and sign in with the Microsoft account of an adult in the family.
• To remove a child, choose Remove at the top of the section labeled
  Select a child to view or edit their settings.
• Select the person you want to remove from the family.
• Select the Remove button that appears when you've chosen the person to remove.

To add a child to your family

• Sign in at
  account.microsoft.com/family.
• If this is your first time setting up a family, select Add a child.
  
  If you've already added child accounts to your family, go to Select a child to view or edit their settings and then select
  Add.
• Enter your child's email address and select Send invite. If your child doesn't have an email address, select
  Create a new email address for your child and follow the instructions on the screen.
  

Your child will need to accept the invite from their email.

Do note, you need to accept the email invitation from a device with the Child account currently logged in.

Let us know how it goes and we will be glad to assist you further.