Windows 10: My explorer.exe keeps crashing when I click specific areas.

Discus and support My explorer.exe keeps crashing when I click specific areas. in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello all, Some of my clients under domain started crashing after clicking specific buttons. For example when i click Devices and Printers under... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Ramazan Çetinkaya_365, Mar 26, 2020.

  1. RAMAZAN ÇETINKAYA_365
    Ramazan Çetinkaya_365 Win User

    My explorer.exe keeps crashing when I click specific areas.


    Hello all,


    Some of my clients under domain started crashing after clicking specific buttons. For example when i click Devices and Printers under Control Panel, all windows crashes and i return to desktop screen. And specifaclly print button in webpages.


    This is the log I've seen in Event Viewer.


    Hatalı uygulama adı: wmiprvse.exe, sürüm: 10.0.14393.2155, zaman damgası: 0x5a9e25d8

    Hatalı modül adı: WINSPOOL.DRV, sürüm: 10.0.14393.3595, zaman damgası: 0x5e6afb6d

    Özel durum kodu: 0xc0000005

    Hata uzaklığı 0x00000000000044fe

    Hatalı işlem kimliği: 0x1b0c

    Uygulama başlangıç zamanı: 0x01d603613c335bd2

    Hatalı uygulama yolu: C:\Windows\system32\wbem\wmiprvse.exe

    Hatalı modül yolu: C:\Windows\SYSTEM32\WINSPOOL.DRV

    Rapor kimliği: 0b20b354-07e5-4f4e-b384-8e42a1cfde93

    Hatalı paket tam adı:

    Hatalı paketle ilgili uygulama kimliği:

    :)
     
    Ramazan Çetinkaya_365, Mar 26, 2020
    #1
  2. GENCIJS
    Gencijs Win User

    File explorer keeps crashing in Win 10

    Hello,

    I did the steps you wrote. All the settings were as you suggested. The File Explorer keeps crashing.
     
    Gencijs, Mar 26, 2020
    #2
  3. DENSER_04
    Denser_04 Win User
    File explorer crashing on specific folders

    Hello, thank you for replying, I tried what you suggested but my explorer keeps crashing on the same folders, I disabled all of my other extensions.
     
    Denser_04, Mar 26, 2020
    #3
  4. VINCEIP
    vinceip Win User

    My explorer.exe keeps crashing when I click specific areas.

    Explorer Crash FIX!


    Our old Dell Inspiron N5110 got this problem also.
    Taskbar keeps refreshing. Thanks many hints from guys above pointed me the direction to fix it.
    From Reliability History Monitor I found Explorer keeps crashing because of IDTNC64.CPL (type reliability history at Start)
    1. the issue was from IDTNC64.cpl, the sound driver,
    but I could not successfully to uninstall it from device manager nor control panel or rename the file or the folder.
    2. uninstalled High Definition Audio Device few times, problem remain
    3. tried to uninstall within Control Panel > Program file, yet Control Panel only open 2, 3 seconds then closed automatically.
    4. finally solved Control Panel shut down problem by going to msconfig>services>and disable Windows Error Reporting Service. see below sequence:
    Click window + R keys, type msconfig, Enter to open msconfig, click Services Tag and look for Windows Error Reporting Service. Unchecked it, then apply, ok then reboot system when it suggests.
    5. After this, open Control Panel by clicking Start > type Control Panel. Then my Control Panel open and stay put, won't shut down by itself.
    6. In Control Panel > Programs > I found IDT Audio and successfully to uninstall it.
    7. No more taskbar refresh or Windows Explore shut down after uninstalled IDT and Sound still works great!!!
    8. repeat step 4 to check Windows Error Reporting Services by clicking it. OK then follow system suggestion to reboot.
    9. Control Panel still able to open and remain open. Sound still works and no more refresh.
    10. From Reliability History monitor found no more Windows Explorer crashing.
    I am happy and hope above steps help
     
    vinceip, Mar 26, 2020
    #4
Thema:

My explorer.exe keeps crashing when I click specific areas.

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