Windows 10: My first gaming PC BSOD watching youtube or playing large games

Discus and support My first gaming PC BSOD watching youtube or playing large games in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, this is my first Gaming PC and ive been struggling for months. When i first bought windows 10 on it, i let it download all of the drivers and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by KilledByKrimzon, Oct 1, 2020.

  1. My first gaming PC BSOD watching youtube or playing large games


    Hello, this is my first Gaming PC and ive been struggling for months. When i first bought windows 10 on it, i let it download all of the drivers and updates, and then went to the websites for my hardware and downloaded all the drivers i needed as well. From there i downloaded my games and platforms and everything went well for a few days but now i get this Blue Screen Error or sometimes it just goes black an restarts while watching youtube or loading into one of my large multiplayer games. please help or let me know if theres any more info i could try to give someone. Thanks


    crash dump file: C:\Windows\Minidump\093020-13828-01.dmp
    This was probably caused by the following module: ntoskrnl.exe nt+0x3F3EA0
    Bugcheck code: 0xA 0x10, 0x2, 0x0, 0xFFFFF8075BA319E9
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
    This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    :)
     
    KilledByKrimzon, Oct 1, 2020
    #1

  2. BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Oct 1, 2020
    #2
  3. David Haz Win User
    BSOD crashes when playing games/watching Youtube fullscreen

    Hi David,

    You have mentioned that you are getting multiple blue screen errors when playing a game or when watching a video online in full screen. May we know if you are overclocking your device? If you are, we suggest that you disable the overclocking for your device.

    On a lighter note, it could be that the drivers for your device is outdated. We suggest that you check if there are updates waiting to be installed for your device. If there are, kindly install them and restart your device. After restarting your device,
    see if the blue screen errors still appears when you play games or watch videos online.
     
    David Haz, Oct 1, 2020
    #3
  4. gaslight Win User

    My first gaming PC BSOD watching youtube or playing large games

    BSOD while playing games (EMy first gaming PC  BSOD watching youtube or playing large games :D & Civ 5) or Youtube


    Hi All,
    Hoping to ask for help with frequent BSOD while playing games.
    When playing games (Elite Dangerous or Civ5) and playing Youtube, I will eventually receive a BSOD screen (I've posted an upload of those files in the link below). I've gone through the following trouble-shooting:

    • Watched the temperature: it's remained around the 20-30 C range with the CPU at the lower end and the graphics card on the upper-end
    • Updated drivers: ran windows updates, MSI's updates, etc.
    • Ran MemTest86+ which I had seen as a recommendation in a forum to diagnose faults with RAM. All 12 gigs passed with no issues
    • Re-installed a clean version of Windows 10 and performed the driver updates to get the latest and greatest
    • Unplugged all USB cables with the exception of the mouse and keyboard (removed my USB hub, joystick, etc.)
    • Installed my old graphics card an HIS 7850
    Setup



    I assume that this is a driver issue with the video card, given the above. If this is correct, is there any way of saying whether it's a faulty video card or user-error?

    edit: removed link to DMP files.
     
    gaslight, Oct 1, 2020
    #4
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My first gaming PC BSOD watching youtube or playing large games

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