Windows 10: My friend bought the "Minecraft" from Microsoft store on his PC not the "Minecraft Windows...

Discus and support My friend bought the "Minecraft" from Microsoft store on his PC not the "Minecraft Windows... in Windows 10 Gaming to solve the problem; So my friend just accidentally bought the edition on the microsoft store titled "Minecraft" does this not allow him to play on both pc and xbox because... Discussion in 'Windows 10 Gaming' started by ole falconGSS, Nov 21, 2019.

  1. My friend bought the "Minecraft" from Microsoft store on his PC not the "Minecraft Windows...


    So my friend just accidentally bought the edition on the microsoft store titled "Minecraft" does this not allow him to play on both pc and xbox because when he tries to download the "Minecraft" one it only prompts him to install on his xbox one not allow him to install it on his pc

    :)
     
    ole falconGSS, Nov 21, 2019
    #1
  2. Carlo Fer Win User

    Playing Minecraft Realms with people who bought Minecraft off the Mojang Website.

    Hello
    lolpwns101,


    There should be no difference between Minecraft purchased from the Microsoft Store and Mojang website as they are cross-platform play compatible. You can join/invite people in a Realm as long as they are also listed as Xbox Live friends.

    I highly suggest that you visit these support articles:


    If you need to contact the Microsoft Store for refunds, lease refer to this
    link
    on how to contact Microsoft Store support.

    If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.
     
    Carlo Fer, Nov 21, 2019
    #2
  3. Ember4501 Win User
    Friend bought Minecraft Windows 10 Edition, but it won't install and it's saying on the Microsoft Store she never bought it

    A friend decided to buy Minecraft on her laptop so she could play with me who's on XBOX. I don't know if its relevant, but she bought Java edition, then realized she bought the wrong one and went to the Microsoft Store and bought Minecraft for Windows 10
    Starter Edition. She is NOT using some redeemable code that you can get if you've had Java before a certain date. She separately bought both.

    The problem is, when she went to install it, it told her to add a Windows PC. She followed the instructions, but it didn't work and led her right back to it asking her to add a Windows PC. She looked on the Microsoft Store and lo and behold, its telling
    her to buy Minecraft Starter Edition even though she has the email receipt that she bought it and the money was taken out of her account.

    She was already told she can't get a refund, so she just wants the game to work, but so far neither of us have had any luck talking to customer support. We either get put on hold for 2+ hours or have been completely ignored and hung up on.

    Do any of you have any idea how to get this to work?? I'm pleading for help at this point.
     
    Ember4501, Nov 21, 2019
    #3
  4. My friend bought the "Minecraft" from Microsoft store on his PC not the "Minecraft Windows...

    Playing Minecraft Realms with people who bought Minecraft off the Mojang Website.

    Hi, So after I bought Minecraft from the Microsoft Store I was informed that this Version is not able to connect with people who have bought Minecraft from the Mojang website. Is this true? and if it is, May I get a refund because the entire reason I bought
    this game was to play with my friends who don't have an Xbox.
     
    lolpwns101, Nov 21, 2019
    #4
Thema:

My friend bought the "Minecraft" from Microsoft store on his PC not the "Minecraft Windows...

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