Windows 10: My front-facing camera can't work?

Im using lenovo ideapad 520s. A sign of camera with a slash shows up when i open windows camera app. THe same thing occured after i installed other camera apps and opened them. What should I do?

:)

 

camera not working

If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



If the camera app opens, follow the steps below:

• Press “Windows key + C” from your keyboard to open “Charms bar”.
• Select “Settings” option.
• Select “Permissions” option.
• Turn on “Allow this app to access your: Webcam and Microphone” option.
• Lose the app by pressing “Alt key + F4” from your keyboard.
• Reopen the Camera app.
• Connect your camera and then check how this app works.

Goodluck!

 

Front facing camera is completely gone

Hi Shawn,

Please answer these question to assist you better.

• What is the make and model of your computer?
• Did you make any hardware and software changes in your computer prior to this issue?
  

Follow the Steps below and check if that helps.

Run the Hardware and Devices Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with the Bluetooth adapter. Refer these steps:

• 
  Press Windows key +X, select
  Control panel.
  
• 
  Change the view by option on the top right to
  Large icons.
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  
• 
  Restart your computer and check if the issue is resolved.
  

Also open Device manager and click on View and select
Show hidden devices and check if you are able to find front Camera;
Hoover mouse point and click on Scan for hardware changes.


Do let us know if front facing camera starts working. Thank you.

 

Face recognition not working.

Hi,





There are a lot of factors for this matter to occur. One factor is outdated drivers for the camera. To isolate the
issue, we have some questions for you:

• 
  Were there any changes made before the issue occurred?
  
• 
  Does face recognition works perfectly before?
  
• 
  Have you checked for the latest driver update available on your manufacturer's website?
  
• 
  What troubleshooting steps have you done so far?
  

We'll be waiting for your response.



Regards.