Windows 10: My game crashes and then my monitor turns off and then it turns back on and I restart my pc...

Discus and support My game crashes and then my monitor turns off and then it turns back on and I restart my pc... in Windows 10 Software and Apps to solve the problem; I played valorant and my pc turned of and game crashed and then I notice hertz is low and I check and I see 64hertz I try to change it and I cant see... Discussion in 'Windows 10 Software and Apps' started by Cardin Nguyen, May 29, 2023.

  1. My game crashes and then my monitor turns off and then it turns back on and I restart my pc...


    I played valorant and my pc turned of and game crashed and then I notice hertz is low and I check and I see 64hertz I try to change it and I cant see any other option to change my hertz orther than 64hertz. I restart my pc and I try to run any games and it wont work . I also cannot download anything.

    :)
     
    Cardin Nguyen, May 29, 2023
    #1

  2. Monitor turns off while playing games

    so the monitor suddenly turns of while im playing games like :League of legends,Battlefield 3...etc, before it used to crash only when i was playing league, and now it`s crashing at all games,so monitor turns of and i can hear the game crashed from my speakers, and i have to force restart the pc...
    this never happend before, Thank you for your time

    some pc specs:
    CPU:quad core 2.66GHz
    GPU:nvidia gt 230 1.5gb 192 bit
    RAM:4gb ddr3
     
    Niki Bunjaku, May 29, 2023
    #2
  3. at random, monitor turns black and computer crashes

    At seemingly random moments, my monitor will suddenly turn black, and then my computer will crash and automatically restart. Sometimes I will hear audio from programs when the screen turns black, other times the speakers will make a buzzing noise. Sometimes my PC will go a few days without crashing; other times my PC will crash multiple times in an hour.

    Interestingly, these crashes never happen when while playing video games. They always seem to happen shortly after I close the video game, or while I surf the web. This leads me to believe that the problem is software, not hardware, related, but I don't know what.

    So far I have (to no avail):

    • Reset my PC
    • Reinstalled GPU drivers
    • Windows Memory Diagnostic Test - No problems with memory
    • Checked GPU and CPU temperatures -- They are good, as expected. again my PC hasn't crashed while gaming
    • Updated CPU drivers
    I've also checked windows event viewer; seconds before the crash I always get an 'event id 28 kernel event tracing' error, but I am not sure what to make of this.

    I have a Dell G5 5000 (2 years old, problem manifested itself a few months ago)

    Processor: Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz

    GPU: Nvidia GeForce GTX 1650 Super

    Memory: 2 x 8 GB

    Any troubleshooting suggestions would be greatly appreciated.
     
    redminotaur, May 29, 2023
    #3
  4. Scottjm72 Win User

    My game crashes and then my monitor turns off and then it turns back on and I restart my pc...

    Computer hangs (crashes) after automatically turning off monitors

    Just changed it. Will update you. Thanks!

    BTW, when it is set to just have the screensaver come on but not turn off the monitors, I have no problems at all.

    Ugh, I had 2 good days with no crashes with the monitors powering down, but 2 crashes in the last 12 hrs or so.....
     
    Scottjm72, May 29, 2023
    #4
Thema:

My game crashes and then my monitor turns off and then it turns back on and I restart my pc...

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