Windows 10: my granddaughter accidently clicked on an add and a pop up came up from Microsoft with a...

Discus and support my granddaughter accidently clicked on an add and a pop up came up from Microsoft with a... in AntiVirus, Firewalls and System Security to solve the problem; My granddaughter accidently clicked on an add and pop ups came on from Microsoft with a phone number saying to call. There was a voice through the... Discussion in 'AntiVirus, Firewalls and System Security' started by TK38, Dec 5, 2022.

  1. TK38 Win User

    my granddaughter accidently clicked on an add and a pop up came up from Microsoft with a...


    My granddaughter accidently clicked on an add and pop ups came on from Microsoft with a phone number saying to call. There was a voice through the speakers saying do not close out but call immmediately.

    :)
     
    TK38, Dec 5, 2022
    #1

  2. new tower for granddaughter

    Hi checked both 24pins and tried granddaughters ram and graphics card in mine and it worked okay, I think I have had enough for today, don't know what to do about the processors the i7 mine and the granddaughters motherboard came from Scan and I paid for the extra 28 day accident cover the i5 isn't so it would be better if I tried my i7 in the granddaughters motherboard as they have both got the 28 day accident cover.
     
    cookiemonster, Dec 5, 2022
    #2
  3. krusha03 Win User
    new tower for granddaughter

    AFAK the accident thing is if you did something that is your fault (spilled water on the PC). This should be covered by the normal warranty. Plus normally if something happens to new hardware withing the first 30 days you should get it exchanged to new part for free and no need to send it and wait for repairs. Check the EU laws and the local consumer protection agency if scan is making problems but i think they are a reputable company and will make the exchange no problem
     
    krusha03, Dec 5, 2022
    #3
  4. my granddaughter accidently clicked on an add and a pop up came up from Microsoft with a...

    Paying granddaughter account

    Hi Wanda,

    Issues in adding a new payment instrument to the account can be caused by several reasons. It is possible that the billing address on your PayPal account is different from the billing address registered to your granddaughter's Xbox account.

    To resolve your concern, you may click this
    link
    and follow the steps to update and manage the billing information for your granddaughter's account.

    PayPal accounts are only available for some regions. If you are still unable to use your PayPal account, we strongly suggest that you contact PayPal support to check the account on this

    link
    .

    If you need further assistance, let us know.
     
    Loraine Mon, Dec 5, 2022
    #4
Thema:

my granddaughter accidently clicked on an add and a pop up came up from Microsoft with a...

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