Windows 10: My headset audio and microphone will not work together

Discus and support My headset audio and microphone will not work together in Windows 10 Gaming to solve the problem; When i join a discord call my mic works but my audio cuts out, and when i leave the call and mic isn’t being used audio comes back. I would like to be... Discussion in 'Windows 10 Gaming' started by bella dyer, Mar 29, 2023.

  1. My headset audio and microphone will not work together


    When i join a discord call my mic works but my audio cuts out, and when i leave the call and mic isn’t being used audio comes back. I would like to be able to use both together idk how to fix it. It’s a bluetooth headset so there’s no jack for it. I’ve looked at sound panel, sound settings, maybe i’m missing something but someone please help me.

    :)
     
    bella dyer, Mar 29, 2023
    #1
  2. ReeceU Win User

    Headset microphone (with audio splitter) not working

    My Acer Predator (Helios 300) laptop has a singular audio port, which I use with my headset that has a separate microphone and headphone cable. I have used an audio splitter to get around this issue for a while now, and it has worked perfectly fine. Normally
    when I would plug the splitter in, a prompt would appear asking what type of device was just plugged in, options were headphones, speakers, microphone, headset, and one or two other options that I don't remember because I never used them. I would select "headset"
    and it would work just fine. Recently, something changed. This prompt no longer appears, and my computer no longer acknowledges the microphone on my headset, instead using the default internal microphone. The headphones still play audio like normal, but I
    have found no way to get the microphone working.

    If I just plug the microphone chord into the audio jack, it still does not work, and the computer refuses to play audio.

    So far I have tried:

    • Uninstalling and re-installing the audio drivers (multiple times)
    • Updating windows
    • Running the audio troubleshooters (Both for playing audio and recording)
    • Checking for updates to Dolby
    • Scanning for hardware changes in device manager
    • Disabling the default microphone
    None of these have done anything.

    I'm really at a loss here. I consider myself pretty computer savvy but nothing I've tried has gotten me anywhere.
     
    ReeceU, Mar 29, 2023
    #2
  3. Aceman.au Win User
    Sennheiser GSP 350. Microphone stops working when I open any game

    Wow, ok. I think I've fixed it by accident while fiddling around.

    It appears to be the Realtek audio being the issue here. I don't use my onboard sound card as my headset is a USB headset only and my speakers are plugged into an ASUS sound card.

    Step by step fix:
    • I went into recording devices
    • I enabled STEREO MIX (Realtek High Definition Audio)
    • Then I set that Stereo Mix as the DEFAULT DEVICE (At this point it took over both input and output devices without my permission )
    • Then set my Sennheiser headset as default recording and playback devices in their respective windows even though they both still said they were the default devices when they weren't
    Headset microphone is currently functioning while in game now. I'll update the thread if it goes again. Should I completely disable Realtek audio??? Or will windows just force it to work again?
     
    Aceman.au, Mar 29, 2023
    #3
  4. pab1969 Win User

    My headset audio and microphone will not work together

    Apple Headset/Microphone not working

    Windows 10, have 3 Apple headsets. I can hear audio just fine but the microphone isn't recognized at all. I tried this on multiple laptops and while the audio is fine, I cannot get the microphones to work. It's the Apple wired earbuds. Windows isn't even recognizing that the microphone is there, it keeps defaulting to Realtek microphone on the laptop. I can't find drivers for this headset. I even spent three hours with Apple trying to troubleshoot and they FedEx'd me three brand new headsets. Well seems the issue persists even on the three new items. Any ideas. Even my IT guys at work can't figure out how to fix it.
     
    pab1969, Mar 29, 2023
    #4
Thema:

My headset audio and microphone will not work together

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