Windows 10: My Hello PIN does not working, Locked by Administrator. Sign-in-Options does not show on...

My Hello PIN does not accepted by my laptop. Earlier the said password worked. The message popped up is Locked by Administrator. Whereas, the reached on command prompt by using password. Therefore, my password accepted by laptop for login for same user but password of Hello PIN is not accepting for same user.The Sign-in-Option does not show on laptop screen.The option 'I forget Password' is also not working.Please resolve my issue.

:)

 

Login with PIN and Hello

Hi Jean,

Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
you answer the questions below?

• How are you setting the PIN and Hello?
• Which build version of Windows is your PC running on?
• Were there any error codes or messages?

In the meantime, we suggest that you follow the steps below on how to set up PIN.

• Open Settings.
• Select Accounts.
• Click Sign-in options.
• Click the Add button for the PIN and set your PIN.
• Do the same for the Windows Hello.

Looking forward to your response.

 

Hello & PIN sign-in options missing

Hi,

The Hello (face recognition) and PIN options have disappeared from the sign-in options on my Dell Inspiron running Windows 10.

This occurred after having to resolve a SecureBoot problem - likely to be due to a recent automatic upgrade.

Each time I try and set a new image and new PIN, I get caught in a loop for the PIN and the image for Hello never successfully forces through creation of Hello and PIN sign-in options.

Any suggestions?

Thanks,

BArry

 

Remove sign in pin

Hi Joel,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

I suggest you to follow the below steps to remove the sign in pin/password options.

• In the search box type sign-in-option.
• Click on the sign-in-option.
• Then you can find password/pin/picture password.
• There you can remove the option and check.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.