Windows 10: My HP Envy 5530 Wireless Printer suddenly quit working and I can no longer print documents...

My HP Envy 5530 Wireless Printer has been working well and yesterday it stopped printing from my computer and I cannot fix the problem. I had moved and had purchased an Epson printer but had problems with it and reinstalled my HP Envy 5530 a couple of months ago and the printer had been working fine until now.

:)

 

HP Envy 5530 Printer Software won't install


Christinel:

I encountered this problem with HP Envy 5530 recently. The printer was working in wifi mode after initial Windows 10 upgrade. Three days later, it would not print.

We figured this is printer upgrade problem. So we downloaded the latest version of printer driver. It recognize the IP address, printer model but on install the printer driver software it failed. I plugged in the USB printer cable and changed the port from wireless to USB and it started to print. This worked for two days and failed again.

Run HP diagnostic test and no help. This is how I fix this problem:

1. Start - Run or Win+r - type "printui /s /t2" and open the program
2. You should be on the "Drivers" tab
3. Remove all Hp printer drivers from old (and current) installs

You may have a different kind of box appear after running printui /s /t2 but basically it's just a case or removing the old driver.

Print Management can also be found in Control Panel > Administrative tools > PrintManagement in Pro versions of Windows.

Retry the installation and the printer software driver installed without any problem.

This is just a captured for the printer server properties not the HP Envy 5530 model for illustrative purpose only:




Printer Server Properties

Good luck, ChristineL!

 

HP Envy 5530 Printer Software won't install


It asks if I want to remove the driver only or if I want to remove the driver package? Should I remove only the driver or the driver package?

 

HP Envy 5530 Printer Software won't install


I changed my default printer to "Microsoft Print to PDF" and restarted my computer. I tried to remove the driver for my Envy Printer, but it continues to say that the driver is in use even though it is no longer my default printer.