Windows 10: My HP laptop keeps having unexpected shutdown

I'm using windows 10 os on my HP laptop. The problem started with having black screen. I tried to fix it by referring to youtube. It says to press the power button for 15secs and choose the option provided. I did it and my black screen problem is gone. But when i inserted my password, the page would load for a long time around 5 to 10 minutes each time. When I'm able to login, the desktop page will again load for a very long time. Then windows will tell me that windows will shut down my computer in 1 minutes. What should i do?

:)

 

Unexpected Shutdown

Hi

Please see response to your questions below

• Did you make any changes on the computer prior to this issue?
  

No changes other than about a month ago reinstalling W10.

• What troubleshooting steps have you done so far?

Other than checking updates have successfully installed, none as not sure approach to take.

• What was the exact error code/message you have received?

No error code or message received. On the first occasion I was looking at outlook and without any warning the PC shutdown. It was almost as if it was a desktop (it is a laptop) and the power stopped. The laptop was plugged into the mains and in addition
the battery had a full a full charge.

On restarting the laptop no error message came up and I only noted a small difference in boot up, that for a short period a blue screen was displayed (not normally seen on boot up) and then the start screen appeared for me to log in.

As mentioned previously the only reference to this is from the log which in the summary states that there was an unexpected shutdown.

 

Unexpected shutdown

My HP laptop constantly gets unexpected shutdowns, I don't know why. I did not overclock it or messed with anything that could possibly be affecting this.

I have looked through the event viewer, I do get a lot of events with the same ID (6008) which is the ID of the unexpected shutdown. Since there's no description for it, and perhaps each case of these event IDs is unique, I don't really know.

I've ran the troubleshooter for Blue Screen in the troubleshoot windows settings page but nothing was found. I also performed a system restore to where I'd think it wasn't happening, but it still does.

This is really getting on my nerves as I use this laptop at work and I do lose documents and other important things. Any help is appreciated!

 

My hp laptop wont turn on

This is a frequent problem am sure as you have already seen from online searches.

Flea power is usually the culprit here, basically its residual power that remains on the computer even after thecomputer has been shutdown. You can drain the flea power with the steps the other answers have suggested.

• Disconnecting the battery and adapter
• Press the hardpress the power button for 30 seconds
• This should clear the flea power

If this doesnt work, read this article its about
a dell inspiron but the same applies for you hp. It has some detailed step by step instructions