Windows 10: My hp laptop screen goes black randomly

Discus and support My hp laptop screen goes black randomly in Windows 10 BSOD Crashes and Debugging to solve the problem; My hp gaming laptop screen goes blank and it comes back when i put my laptop on sleep mode and get back to my login page . And goes blank most... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by afrozahmed1, Dec 8, 2018.

  1. My hp laptop screen goes black randomly


    My hp gaming laptop screen goes blank and it comes back when i put my laptop on sleep mode and get back to my login page . And goes blank most frequently while gaming on my laptop. Please give me a solution to fix this , Thank you.

    :)
     
    afrozahmed1, Dec 8, 2018
    #1
  2. Maria Fab Win User

    Screen goes black

    Hi,

    To isolate your concern, we would like to ask a few questions:

    • Were there any changes made on your laptop prior to this?
    • Does it only happen when you use Internet Explorer, or have you tried using a different browser?
    • Are there any external devices plugged into your laptop?

    If your laptop experiences a black screen after upgrading to Windows 10, you may refer to this
    link on how to troubleshoot black screen errors. Follow the steps provided. For additional help with
    Internet Explorer, click here.

    Let us know how it goes.
     
    Maria Fab, Dec 8, 2018
    #2
  3. Rose Cal Win User
    Screen goes black

    Hi Kris,

    It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages when it turns black?
    • Have you tried checking if the sleep mode is turned on/off?
    • What troubleshooting steps have you done so far?

    Meanwhile, we recommend that you perform the steps in this
    article
    to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

    Let us know if you need further assistance.
     
    Rose Cal, Dec 8, 2018
    #3
  4. John Vil Win User

    My hp laptop screen goes black randomly

    HP zbook goes to black screen after boot up and wont let me access start up menu to repair it

    Hello Giovanny,

    One possible reason why the laptop goes to a black screen while booting up may be due to a corrupted system file. To provide you with the appropriate troubleshooting steps, kindly answer the questions below:

    • Were there any significant hardware/software changes prior to this happening?
    • Do you see the Windows logo before the screen goes black?
    • Does it reboot after awhile or does it stay on a black screen?
    • Do you see any blinking LED lights on your laptop that indicates any activity?

    We're looking forward for your response.
     
    John Vil, Dec 8, 2018
    #4
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My hp laptop screen goes black randomly

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