Windows 10: My Identity has been stolen, please help

As I stated, my identity has been stolen and I am going through the processes of securing it. I fear that the hacker my have remote access to my pc. I downloaded a virus, reinstalled windows only to find out that he got my google info (Passwords and all) I am not a computer genius but I'm not bad for an old guy either, he seems to be one step ahead of me so Idk if I'm being paranoid or what. For example, I created new emails with new passwords, but I never receive a response from Microsoft about my stolen account, a few apps were installed in my Microsoft store that seemed unusual (xbox console companion was one) and there seems to be a lot of activity on my firewall (something I know nothing about) Any help would be appreciated

:)

 

Stolen Identity

Was the tech from Microsoft?

If not then you’ll have to contact whichever company who supplied the router if it was their technician or whomever you called to repair the router.

You should also contact the Police to report the item stolen.

This is a tech forums staffed mostly by volunteers trying to help others with your problems.

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

Scam? - identity was at risk for being stolen.

Original title: Scam?

When I attempted to sign in to a known and safe site, a box showed up on my screen: buzzer.co.in/alert.html. It warned me that my identity was at risk for being stolen. I read what to do on another device, but now I can't get through the initial sign-in
(security) page on my PC. Any ideas?