Windows 10: my laptop built-in speakers did'nt work .. aslo my microphone. somebody help me!

Hi!my laptop built-in speakers did'nt work .. aslo my microphone. somebody help me!when i play something i don't hear any sound .. and also when i speak to microphone it can not hear anything.i was connected to the agent but unfortunately after upadting my windows the link he send me to connect with him it not opening show the error "The service Request is closed"Please Help me!

:)

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Lumia 930 microphone doesn't work on speaker

Hi, I have same issue on Lumia 930, have tried the various steps proposed by Microsoft, have also tried updating software to Windows 10 but to no avail. While a number of posts on this topic suggest it is likely to be a hardware bug, my symptoms seem to
indicate software:

• while using the phone normally (not on speaker) the microphones work perfectly. IE microphones 1 and 2 at the bottom of the phone appear to be working 100%
• while using the phone on speaker, microphones 1 and 2 (see Problem with Lumia 930 second microphone for good photos of microphone locations) seem to be completely off
• while using phone on speaker, microphones 3 and 4 at the top of the phone seem to work reasonably as long as I'm close to the phone. Not as well as they should on a speakerphone though.
• microphone on headset works fine

This does look to be a very widespread issue ... any updates from Microsoft?

thanks

 

How can I make a Base Microphone work without it turning off the speakers?

Hello,



Thank you for posting your query on Microsoft community. Let me help you.



As per the description Microphone should work without turning off the speakers.



I suggest you follow the steps and check if it helps.

• 
  Right click on the speaker icon.
  
• 
  Select playback devices option.
  
• 
  Now select the speaker as default.
  
• 
  Now go to recording devices option and select the microphone as default and click on apply.
  

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.