Windows 10: my laptop cant login with my email accout

my laptop cant login with Microsoft account

:)

 

Windows Login Email

• Go to "Settings" app, then click Accounts
• Click the Link for "login using a local account" and follow the steps through
• Go back to the same place and now link again to the correct/new email address.

 

Email

Hello,



Thank you for reaching us on the forum with your concern.



As per the issue description you have two email id's and you want to change your secondary email to primary on your pc.



I would suggest you to switch the login account to Local user account. Then switch back to Microsoft account which you want to use. You may follow the steps provided below:



Step 1: Switch to local user account

Follow these steps to create a “Local User account”.

• Press “Windows key +W”.
• Type “users” without quotes in the search box.
• Then select “Users” from the left panel.
• You will get an option “Switch to a Local account” right below your user account name.
• Select “Switch to a local account” option.
• Enter the required details.
• Then login to the local account and check how it works.

Step 2: Switch back to Microsoft account

Follow these steps to create a “Microsoft account”.

• Press “Windows key +W”.
• Type “users” without quotes in the search box.
• Then select “Users” from the left panel.
• Select “Switch to Microsoft account” right below your user account name.
• Enter the required details (Primary Email ID).
• Restart the computer and then try to login using new Primary account.

Hope this would help. If issue still persists post back with current status of your computer and result of proposed suggestion, we will be happy to assist you.



Regards,

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.