Windows 10: My laptop doesn't accept my password

My laptop suddenly become unresponsive so I forcely shut down my laptop and open it again. But then when I entered my password, it says that "The password is incorrect. Try again."


I have checked several times if I entered it correctly but it still incorrect. I am very sure that I didn't change my password because this is what I only use ever since. And also my laptop can't connect to a network and there is no option for forgot password. Please help me. I did several options like opening it in safe mode etc. But it didn't work. CMD won't open too in Safe Mode.

:)

 

Changed my Microsoft account password but windows login keeps accepting old password

Hi,

I have a Microsoft account (to be specific, it's a Passport account. I created it with a gmail account) and I recently changed my password and activated two-step verification with Microsoft Authenticator app.

The new password works perfectly in any web page, but doesn´t work when I try to login in my notebook. Windows login keeps accepting old password, and doesn´t accept the new one.

Am I doing something wrong or this is some kind of bug?

Thanks.

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Upgrade to windows 10. Current password doesn t work

Hi,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused. I will assist you with this.

Please let us know

• Are you logged in with a local account or Microsoft account?
• Have you tried typing the password with On-Screen keyboard?

I would suggest you to try the following steps and check if it helps.

Step 1: On-Screen Keyboard

You may use the accessibility options to pop open a on-screen keyboard and type the password from there to make sure you are typing the correct password.

If the issue persists,

Step 2:

If you see your email address listed there, it must be a Microsoft account. You will be able to reset the password and log in if your PC is connected to internet.

Refer,

When you can't sign in to your Microsoft account

Hope this information was helpful.