Windows 10: My Laptop is showing black screen and a cursor and I cant access ctrl alt del

Discus and support My Laptop is showing black screen and a cursor and I cant access ctrl alt del in Windows 10 BSOD Crashes and Debugging to solve the problem; Help, my laptop is in black screen and a cursor, if I try ctrl all del it won't work... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MuktiSaikia, Nov 16, 2020.

  1. My Laptop is showing black screen and a cursor and I cant access ctrl alt del


    Help, my laptop is in black screen and a cursor, if I try ctrl all del it won't work

    :)
     
    MuktiSaikia, Nov 16, 2020
    #1
  2. Dan27_11 Win User

    CTRL ALT DEL Black Screen

    Hi there, whenever my PC crashes (mainly during games) and I try to CTRL ALT DEL, I get to a black screen with just a cursor and am forced to shut down my PC. Any way I can fix this?

    Duplicate thread : Ctrl + Alt + Del Black Screen requires HDMI unplug/replug.

    When my PC crashes and I try to Ctrl + Alt + Del I get a black screen. Unplugging the HDMI and putting it back in brings back my screen but this isn't great as my desktop icons rearrange. Is the a proper fix for the black screen issue? Thanks.
     
    Dan27_11, Nov 16, 2020
    #2
  3. Pavan_N Win User
    CTRL ALT DEL Black Screen

    Hi Dan,

    Welcome to Microsoft Community.

    • Have you installed all pending updates?
    • Are you able to log into Desktop?
    • Is the issue specific to Ctrl + Alt + Del screen?

    Black screen error can occur if the computer is not up to date with all Drivers and Windows updates. Install all pending updates and check if that helps.

    Refer the link below and perform the troubleshooting steps suggested and check if that helps

    Troubleshoot black screen problems.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Pavan_N, Nov 16, 2020
    #3
  4. erik9631 Win User

    My Laptop is showing black screen and a cursor and I cant access ctrl alt del

    CTRL + ALT + DEL menu not rendered at the top


    Okay first of all.

    It is DEFINITELY not a RAM problem. I have 16GB. The operating system is running in the background and is responding when I press CTRL + ALT + DEL, cause you can see the circle next to the cursor. The cursor responds as well..

    Second, some people suggested me to use CTRL + SHIFT + ESC, I have not tried, but I will. Also this is not my problem. My problem is that the CTRL ALT DEL menu among which you can chose to turn on the task manager gives me black screen. Alt tabbing does not work with ANY software that is frozen in fullscreen, but that is normal.

    On windows 7 this was not an issue. When nothing worked, ctrl alt del always worked.

    On windows 10, CTRL alt deleting does not work, with some full screen applications.
     
    erik9631, Nov 16, 2020
    #4
Thema:

My Laptop is showing black screen and a cursor and I cant access ctrl alt del

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