Windows 10: My laptop is stuck on repairing your pc and diagnosing your pc please help me I have online...

My laptop is stuck in preparing atumatic repair it's company is lenevo but has a dell system

:)

 

Stuck in automatic repair /diagnosing PC reboot loop


Currently I am stuck in this automatic repair /diagnosing PC loop. I force shutdown my lenovo G480 laptop as it was unable to get out of sleep mode and this happened. Currently every option I am given results in the same loop happening over or it just doesn't work. I cannot afford to lose the data in my laptop as it is work related. What are my choices now?

 

Laptop stuck on automatic repair and diagnosing pc.

Hi, when turning on my laptop it begins with automatic repair and then diagnosing pc, after this the blue screen shows up saying

"automatic repair couldn't repair your PC. press "advanced options to try other options to repair your PC or "shut down" to turn off your PC.

Logfile: C:/Windows/system32/Logfiles/srt/srttrail.txt"

If I go to open a command prompt in Advanced options > troubleshoot. it requires an administrator account which for some reason isn't on the PC?

I am unable to change or create an admin account as I have no access to the desktop so it continues to loop back to Automatic repair when clicking it.

I have put the windows version has windows 10 in the Windows version drop down box, but i haven't used it for a long while so it could still be on windows 8.1

 

repair and diagnosing loop

Hi all

I just bought a hp 15 laptop with windows 10. turned it on did the set up which took 2 hr. by the way. Now its stuck on preparing and diagnosing your pc. Ive tried a few things, removed the battery, did start up repair, reset pc. any suggestions. or
do i need to take this back to the store.

thanks

jen