Windows 10: My laptop keeps shutting itself off

Discus and support My laptop keeps shutting itself off in Windows 10 Drivers and Hardware to solve the problem; My laptop is a Hewlett Packard 14s-dp1504na. This seems like a serious problem. If I leave my laptop for any length of time it just turns itself off.... Discussion in 'Windows 10 Drivers and Hardware' started by ShadowLad, Jan 21, 2021.

  1. ShadowLad Win User

    My laptop keeps shutting itself off


    My laptop is a Hewlett Packard 14s-dp1504na.

    This seems like a serious problem. If I leave my laptop for any length of time it just turns itself off.

    An example of this was when I turned the laptop over to read the model as written on the bottom, so that I could include the model in this message, by the time I flipped it back over and opened the laptop lid, it had already shut itself off.

    I have just recently updated all the drivers and the BIOS via the downloads on the Hewlett Packard website.

    I would like to see a log file showing me why it is shutting itself off. What else can I do?

    :)
     
    ShadowLad, Jan 21, 2021
    #1
  2. Louie Del Win User

    My laptop keeps shutting down after 30sec

    Hi Andie,

    To help us figure out what can cause your laptop to shut down after 30 seconds and the appropriate troubleshooting steps, we’d like to clarify the following:

    • Have you made any recent updates on your device?
    • When you said “to bring up Microsoft desk”, are you pertaining to your Microsoft account?
    • What troubleshooting steps have you done so far to resolve your concern?

    We'll be waiting for your response.
     
    Louie Del, Jan 21, 2021
    #2
  3. Won't shut down or restart -- error X0X

    Hi,

    Thank you for posting your query in Microsoft Community.

    To assist you better, I would like to ask what are the methods that you have tried to solve the issue.

    The issue might occur if the computer is not shut down properly. so, I suggest you to perform a power drain by follow the steps below and check if it helps.

    • Shut down the Computer.
    • Remove all power source (including battery if it is a laptop).
    • Press and hold the power button for 15-20 seconds.
    • Connect the power source and start the computer.
    • After the computer boots to the desktop, suggest you to install all the pending updates.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jan 21, 2021
    #3
  4. n-ster Win User

    My laptop keeps shutting itself off

    n-ster, Jan 21, 2021
    #4
Thema:

My laptop keeps shutting itself off

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