Windows 10: my laptop keyboard was put on mute and broke

my laptop keyboard was put on mute and broke and now i cant unmute. not even with the sliders. how to i fix it?

:)

 

Disabling laptop keyboard

Hi,

Thank you for posting your query in Microsoft Community.

As per the description. Let me help you in resolving the issue.

I suggest you follow the steps below and check if that helps:

• Press Windows + X and select
  Device Manager from the list.
• Find Keyboards in the list of devices and click the arrow to expand it.
  
• Right-click on the internal keyboard and click Disable. If there is no Disable option listed, click
  Uninstall.
• Click File>Exit. Your laptop’s internal keyboard should now be disabled.

Note: If you had to choose Uninstall instead of Disable in step 4, the keyboard will be automatically detected and re-installed if you ever have the Device Manager scan for new hardware for some reason. If that happens you’ll need to repeat this procedure
in order to uninstall it again.

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

Mute Buttons sometimes doesn't work

Hi Coles,

Corrupted/outdated drivers or hardware issue may be the possible reason why your mute button is not working properly. To efficiently assist you, kindly answer the following questions below:

• Have you made any recent changes prior to this issue?
• Have you tried updating your drivers?

In the meantime, I suggest you follow these methods to troubleshoot your laptop:

Method 1: Run Hardware and Devices Troubleshooter

Follow the steps below:

• Press Windows key + X and select Control Panel.
• Change View by from Category to Small Icons/Large Icons.
• Click on Troubleshooting.
• Select Hardware and Devices and follow the on-screen instructions.

Method 2: Go to the Manufacturer's website and download the latest keyboard driver.

Follow the steps below:

• Press Windows key + X key and click Device Manager.
• Expand the Keyboard.
• Right-click on the Keyboard driver
  and select
  Uninstall.
• Now, go to the Manufacturer's Website and download the latest keyboard driver.
  
• Once the download is complete, run the setup file and install the keyboard driver software.
• Restart the computer and check.

Let us know if you need further assistance.

 

Windows 10 Laptop Keyboard Keys Acting Strange

Hi,

I realize that you are facing issues with the keyboard on your PC. I will try to help you with this issue.

Suggest you to plug in an external keyboard to the laptop to check if that helps.

Further you may also use the onscreen keyboard to check if that helps.

Follow these steps to launch the On-screen keyboard:

• 
  Press Windows key + R to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Keep us informed to help you further.

Thank you.