Windows 10: My laptop shuts down while playing certain games

I'm using a 4 year old gaming laptop without batteries because it died. When I play specific games like Rainbow 6 Siege or Mount and Blade Bannerlord my laptop shuts down completely. But when I play Monster Hunter World I think it's a more demanding game than R6S and M&B it doesn't happen.

:)

 

MSI GT783R laptop shuts down when playing games

hi everone.

for the past week my MSI GT783R gaming laptop have been shutting down when playing games.
after starting a game within a minute or 2, the laptop will shut itself off without warning, then start-up again.
after that it usually shuts off again mid-boot or just after it loaded windows.

a few things i have noticed and tried:
1) it only happens when the AC charger is plugged in, both when battery is hooked to the laptop or not.
2) GPU and CPU temps are below 80c when the shut down happens
3) i already suspected an overheating issue, opened up the laptop, cleaned both CPU and GPU and their heatsinks + fan and applied new thermal paste (Arctic MX-4).
4) tried using a different AC charger, from my brothers GT780DXR laptop.
5) i formatted my pc and did a clean windows 7 64-bit install.

despite all of the steps above the issue yet remains.
i scoured google for the past week with no luck.

please help me!

thanks in advance

 

Certain keys unresponsive while playing games.

Hello Anthonie,

We realize the inconvenience you are experiencing with certain keyboard keys not working when playing games. We will certainly help you.

• Have you installed all pending Windows updates?
• Does the issue occur when you play online games or downloaded games from store or installed using DVD?

Kindly download and install any game and check if the same issue occurs with the games as well. Further install all pending Windows updates and check if the same issue occurs.

Let us know the result. We will be happy to assists you further.

Thank you.

 

My computer crashes when playing certain games

Hi!

When i play certain games (Tails of Iron, Yakuza 0, The Division 2, etc.) after a set amount of time (tends to fall between 10 and 30 minutes after launching the game) all screens go to black, 1 point of the sound plays continuously for about a second and my computer completely restarts without shutting off (aka every hardware part keeps going, but the OS restarts). I have no clue why this is happening, my I.T. and programming teachers suggested that it might be my motherboard, but i haven't checked yet and my annoyance is starting to grow even more. Does anibody have ani suggestions or tips that could help me, or is there anyone with the same or a similar situation?

Thank you in advance.