Windows 10: My laptop turns on but screen stays black

Discus and support My laptop turns on but screen stays black in Windows 10 Drivers and Hardware to solve the problem; My laptop will turn on and lights will flash but the screen stays black. Ive tried connecting to a tv with an HDMI cord and it works like that but not... Discussion in 'Windows 10 Drivers and Hardware' started by myakellie, Dec 25, 2020.

  1. myakellie Win User

    My laptop turns on but screen stays black


    My laptop will turn on and lights will flash but the screen stays black. Ive tried connecting to a tv with an HDMI cord and it works like that but not without HDMI

    :)
     
    myakellie, Dec 25, 2020
    #1
  2. Virus-j Win User

    Toshiba Laptop Black Screen

    I have a Toshiba Laptop, Was reinstalling windows 7 on it last night left it doing the updates then shut it down. Turned it on this this afternoon only to find the laptop screen is Black and also there is a burning smell coming from the Fan.

    I connected the Laptop to a external monitor that is fine, Can go into bios, Windows boots up fine Etc.
    Just took apart the laptop earlier to check all the cables where in correctly, Checked the motherboard over for any damage, burnt bits but but found nothing. Just put it back together now but im still getting this burning smell and i still cant use the laptop screen only a external screen.

    I Tried Pressing FN+F5 to switch to the laptop screen, But still black screen. Any Suggestions please ?

    Thanks
     
    Virus-j, Dec 25, 2020
    #2
  3. zplugger Win User
    Black Screen after Log on


    Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad
     
    zplugger, Dec 25, 2020
    #3
  4. 56Kruiser Win User

    My laptop turns on but screen stays black

    Every morning, Laptop running, screen stays black...

    I ran a sleepstudy report. It's interesting, although doesn't tell me anything. I'm attaching in a zip if you want to take a look.

    You can scroll down to 2020-06-23 22:55:06, as seen like below:


    My laptop turns on but screen stays black [​IMG]


    That is showing when I put it to sleep

    Then when it auto booted for a Windows update, and how long it was on, like seen here: (just showing snippits)


    My laptop turns on but screen stays black [​IMG]



    Then, there is when I hard reset it:


    My laptop turns on but screen stays black [​IMG]


    I haven't tried the non MS drivers suggestion yet. But I did turn hibernation back on.

    There's a lot of reports available via that powercfg command. I may look at some more of them.

    - - - Updated - - -

    I ran a power energy report, attached. I'm not thinking it is of any consequence, as it is a snapshot of right now, not when the problem happens. Several warnings in it too. Quick view:


    My laptop turns on but screen stays black [​IMG]


    I also attached another interesting report: system sleep diagnostics, attached. The sleep diag report mentions requests by Conexant ISST Audio, even though I am not playing anything through audio. They are highlighted in orange, so makes me think that is warnings. I did a requests report, and that one indicated that the Conexant ISST Audio had an audio stream currently in use.
     
    56Kruiser, Dec 25, 2020
    #4
Thema:

My laptop turns on but screen stays black

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