Windows 10: My laptop's keyboard is not working only in start-up menu /bios setting /advance options .

Hello,I am Himanshu my laptop's keyboard is not working only in bios settings whereas it works smoothly in other conditions.and I am not able to open bios setting by the keyboard key .please tell me any solution .I want to enable tpm from bios .

:)

 

laptop keyboard and touchpad not working

Problem: computer starts up normally and goes to the password log-in screen, but nothing happens when I try to enter the password. The computer doesn't appear to see any keystrokes.
Solutions tried:

1. rebooted
2. removed and replaced main battery
3. attached USB keyboard
4. hit Enter key on startup: successful in opening the Advance Options menu, but am unable to take any of the actions because all require that I enter the laptop password
5. looked for an onscreen keyboard, but there isn't one because this isn't a touch screen computer

Why I think this is a Windows issue:

1. the computer recognizes when I hit the Enter key on startup
2. the USB keyboard doesn’t work
3. the keyboard touchpad doesn’t work, but the attached USB mouse DOES work

 

keyboard works in BIOS but not on desktop

Hello, Alex!

I'll be glad to assist you today. I don't want to assume anything, but is your mouse working? If it is, you can try to fix the problem in Device Manager. Just follow these steps using your mouse/touchpad:

• Right-click on the Start menu to bring up the Power User Menu, and click
  Control Panel.
• Click on the
  Hardware and Sound link.
• Click on
  Device Manager under the Devices and Printers group at the top of the screen.
  
• In the Device Manager window that pops up, expand
  Keyboards. There you should find your keyboard listed . Right click on your keyboard and select Update Driver Software... to check and see you have the latest driver for the keyboard to work.

If these steps don't fix your problem, a temporary fix would be to turn on the included On-Screen Keyboard. To do this, follow these steps:

• Click on
  Start, Settings, Ease of Access, then Keyboard
• Click to turn on the
  On Screen Keyboard.

Either of these two options should get you back to typing again in no time! If you need any other help, let me know!

Thanks,

Dustin

 

Start Menu and other Windows menus (like Settings) not responding to Mouse clicks (left and right)

Hi,

Thank you for posting your.

I suggest you to boot your computer into Safe Mode environment and check if the issue still persist.

To use a Safe Boot option, follow these steps:

• 
  Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
  
• 
  Select an option to “Safe mode with networking” using the arrow keys on the keyboard when the Windows Advanced Options menu
  appears, and then press ENTER.
  

Reply us with this result to assist you further.

Thank you.