Windows 10: My Lenovo computer has a blue screen that is saying BitLocker and wants a recovery key to...

Discus and support My Lenovo computer has a blue screen that is saying BitLocker and wants a recovery key to... in Windows 10 Installation and Upgrade to solve the problem; I do not understand where to find this recovery key... Discussion in 'Windows 10 Installation and Upgrade' started by BarbaraFurbush, Jan 17, 2019.

  1. BARBARAFURBUSH
    BarbaraFurbush Win User

    My Lenovo computer has a blue screen that is saying BitLocker and wants a recovery key to...


    I do not understand where to find this recovery key

    :)
     
    BarbaraFurbush, Jan 17, 2019
    #1
  2. SINGH SHWETA RAJKUMAR
    Singh Shweta Rajkumar Win User

    bitlocker recovery key

    Hi Shafeeq,

    Please find my answers to your questions below:

    1. Are you not able login to your computer due to BitLocker Recovery Key? - Yes, I am unable to even start my laptop unless I enter the recovery key.
    2. Did you ever setup BitLocker Recovery Key on your computer? Nope
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key? Yes. I have a microsoft account and am able to login usually. But i am unable to login when I try to find the bitlocker recovery key.
    4. Are you using Windows 10 Home or Windows 10 Professional? Windows 10 Home

    When I on my laptop, there is a blue screen that asks me for bitlocker recovery key. I have tried asking my laptop company (Lenovo) and my institution both but no one has any answer to this. I have my bitlocker recovery ID number if that can help me find
    the recovery key.

    Waiting eagerly for a response.

    Thanks, and regards,

    Shweta
     
    Singh Shweta Rajkumar, Jan 17, 2019
    #2
  3. JOY KEMPRAI
    Joy Kemprai Win User
    recovery bitlocker blue screen

    Hi Rick,

    Please follow the suggestions below and check if you are able to boot to your desktop.

    • Places to look for your BitLocker key:
      • On a printout you saved. Look in places you keep important papers.
      • Saved on a USB flash drive. Plug the USB flash drive into your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.
      • In your Microsoft account. To get your recovery key, go to
        BitLocker Recovery Keys.

    • Or ask someone for help:
      • Ask someone with administrator privileges on the same PC to unlock it with their key.
      • If your PC is connected to a domain (usually a work or school computer), ask a system administrator for your recovery key

    Hope this helps in resolving the bitlocker recovery keys. Keep us posted on the bitlocker recovery key issues. We are happy to help!
     
    Joy Kemprai, Jan 17, 2019
    #3
  4. DAVEM121
    DaveM121 Win User

    My Lenovo computer has a blue screen that is saying BitLocker and wants a recovery key to...

    Bitlocker Blue Screen no recovery key

    Hi Richard,

    On the blue screen is there a code and a web link for you to enter the code into in order to get the Bitlocker Recovery Key?
     
    DaveM121, Jan 17, 2019
    #4
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My Lenovo computer has a blue screen that is saying BitLocker and wants a recovery key to...

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