Windows 10: My Lenovo Laptop won't let me set up windows hello. In the account settings it says "some...

Discus and support My Lenovo Laptop won't let me set up windows hello. In the account settings it says "some... in Windows Hello & Lockscreen to solve the problem; this is my personal laptop and I payed for it myself. It was not given to me by any institution or business. I use my Colorado State University email... Discussion in 'Windows Hello & Lockscreen' started by ZoeJohnson1, Aug 19, 2019.

  1. ZOEJOHNSON1
    ZoeJohnson1 Win User

    My Lenovo Laptop won't let me set up windows hello. In the account settings it says "some...


    this is my personal laptop and I payed for it myself. It was not given to me by any institution or business. I use my Colorado State University email often but my Microsoft account is linked to my personal email. I want to set up windows hello and would love some help with resolving this issue.

    :)
     
    ZoeJohnson1, Aug 19, 2019
    #1
  2. ANGUS
    angus Win User

    Settings can't be opened using the built-in administrator account


    Hello,
    Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
    I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
    I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
    Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
    I can access settings in Safe Mode but this will not allow me to create a new account.
    Any help/suggestions will be greatly appreciated.
    Cheers
     
    angus, Aug 19, 2019
    #2
  3. DAVID HAZ
    David Haz Win User
    Trouble setting up Windows Hello in new microsoft account

    Hello,

    If you are prompted that you have already set up Windows Hello, you might already have set up Windows Hello on your account. For us to properly assist you in setting up Windows Hello, kindly respond to the questions below:

    • When you say "the other account has been deleted", is it deleted from the computer? Or, the Microsoft account has been closed?
    • Is the new Microsoft account associated with a local account?
    • What troubleshooting steps have you done so far? This is for us to know and to avoid any duplication of efforts on your end.

    We look forward to your response.
     
    David Haz, Aug 19, 2019
    #3
  4. FRAG MANIAC
    Frag Maniac Win User

    My Lenovo Laptop won't let me set up windows hello. In the account settings it says "some...

    Sound card amplification settings

    Yeah unfortunately ASUS and Realtek are not stepping up and fixing this it seems. Wherever I see such problems mentioned on forums some users are suggesting just uninstalling the Realtek driver and using the Windows audio driver.
     
    Frag Maniac, Aug 19, 2019
    #4
Thema:

My Lenovo Laptop won't let me set up windows hello. In the account settings it says "some...

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