Windows 10: My Logitech C170 webcam does not work on my Windows 10 pro laptop.

Hi all,


I am trying to configure a Logitech C170 webcam on my Windows 10 pro, 20H2, OS version 19042.868. Windows is up to date.


Windows does not automatically configure the webcam. In device manager the C170 webcam appears under "Other devices", not under "Video devices".


If in device manager I reinstall the driver I get the following error:


"Windows encountered a problem installing the device drivers".

"USB video device"

[COLOR=rgba215, 57, 0, 1]"The installation class is not present or invalid." <<<[/COLOR]


I have also tried installing the drivers recommended by Logitech at the following address without success.

https://logitechdriversupport.com/amp/logitech-webcam-c170-software/


The camera is connected directly to a USB port on the laptop, not to a hub.


The camera is working fine because I have tested it on another PC with Windows 10 and it works fine.


Does anyone know what could be the problem?


Thanks for your help!


Joan

:)

 

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Logitech webcam C170 was working nicely on my PC with Windows 10. Suddenly it stopped working. When I try to start a hangout, the camera icon keeps blinking, and cannot capture the picture. Don't understand what's happening.

 

Logitech C170 Webcam AND Alienware Integrated Webcam DO NOT WORK in Windows 10

Hi Shando,

Thanks for posting your query on Microsoft Community.

We regret for the inconvenience caused and we will definitely help you to resolve the issue.

This issue might occur if the webcam drivers are not updated.

To assist you better, I like to know; what error message you receive, when trying to access Webcam?

As per your query, I suggest you to download the latest Webcam driver from the manufacturer’s website and try installing it.

To download the latest driver for Logitech C170 Webcam, refer to the below link:

Getting started - Webcam C170

Download the latest for dell webcam driver from the manufacturer's website and try installing it in compatibility mode, refer to the below link:

Make older apps or programs compatible with Windows 10

Note: Applies to Windows 10 as well.

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

C170 logitech cam not installing on windows 7

What happened when you tried?

If you got an error message, what is the complete text?

What what the name of the "driver" file you attempted to install, and where did you get it from?

Logitech supplies "Camera Setting" software for the C170, which you can download here:

https://support.logi.com/hc/en-us/articles/360024843533--Downloads-Webcam-C170