Windows 10: My Microsoft Account Was Recently Hacked And Support Stopped Responding

Discus and support My Microsoft Account Was Recently Hacked And Support Stopped Responding in Windows 10 Software and Apps to solve the problem; My Microsoft account was hacked so I reached out to support to retrieve a hacked account am going on 7 days without a response... Discussion in 'Windows 10 Software and Apps' started by Mazell.D, Jul 31, 2022.

  1. MAZELL.D
    Mazell.D Win User

    My Microsoft Account Was Recently Hacked And Support Stopped Responding


    My Microsoft account was hacked so I reached out to support to retrieve a hacked account am going on 7 days without a response

    :)
     
    Mazell.D, Jul 31, 2022
    #1
  2. MARA MAY M
    Mara May M Win User

    Microsoft account hacked

    Hi AlexanderThompson5,

    Thank you for reaching Microsoft Community.

    I hope you are doing well.

    I'm sorry to know what you have experienced with your Microsoft account. We really appreciate your time in bringing this concern to us. Let's check on this together and find ways to address this matter.

    I'm not sure if you have done this already but below is the process in recovering a Microsoft account.

    How to recover a hacked or compromised Microsoft account

    Please try to follow the steps to help you take back control of your Microsoft account.

    And with regards to the charges from your account, I'm afraid that we can't help you further about this here in online community. We suggest to contact our live support for Accounts and Billing to check if it is possible for them to stop the automatic changes.

    Microsoft Store & billing help - Microsoft Support

    Also, we highly suggest to keep your security information updated like your alternative email and phone number to prevent this problem from happening in the future.

    I hope I was able to help you today.

    Thank you for choosing Microsoft. Have a great day and stay safe!

    Best regards,



    Microsoft Community Advocate
     
    Mara May M, Jul 31, 2022
    #2
  3. VENKATESH_BABU
    Venkatesh_Babu Win User
    Account Hack

    Hi,

    Welcome to Microsoft Community. Thank you for posting your query on community.

    I understand your concern.

    I suggest you to check the account recent activity. For that you need to log in to account.live.com, under security privacy, click on see my recent activity.

    For more information you may also refer to the link given below.
    How to recover a hacked or compromised Microsoft account

    If the issue persists then you can also contact customer support team, you will find the details in the above link

    Hope this information is helpful.

    Thank you.
     
    Venkatesh_Babu, Jul 31, 2022
    #3
  4. WUNGRAILENG1709
    Wungraileng1709 Win User

    My Microsoft Account Was Recently Hacked And Support Stopped Responding

    Microsoft Account was hacked

    Hi,

    Thank you for posting your query in Microsoft Community.

    I’m sorry to hear that someone hacked into your Microsoft account.

    I understand how frustrating this could be. I will be glad to assist you with this.

    I would suggest you to click on the link below for steps to recover your account.

    How to recover a hacked or compromised Microsoft account

    Sometimes, you may not receive any notifications if the two steps verification settings is turned off.

    Please follow the instructions in the link below and make sure that the setting is turned on.

    How to use two-step verification with your Microsoft account

    Hope this helps. Do let us know if you need further assistance. We will be glad to help.
     
    Wungraileng1709, Jul 31, 2022
    #4
Thema:

My Microsoft Account Was Recently Hacked And Support Stopped Responding

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