Windows 10: My Microsoft accounts have trouble creating pin and hence I am not able to log into my laptop

Hello,I am not able to log into my laptop as it requires pin which Microsoft has trouble creating Kindly acknowledge

:)

 

Creating a Microsoft account PIN

Hi B. Johnson，

Welcome to Microsoft Community.

If you are unable to create a PIN for your Microsoft account, you can try the following steps to troubleshoot the problem:

1.Reset Microsoft Account: Try resetting your Microsoft account password. You can do this using a third-party device such as a cell phone, tablet, etc. by going to the Microsoft Account Recovery page and following the instructions to reset your password. After resetting the password, restart the computer and try creating the PIN again.

2.I would suggest that you can refer to the steps in Start your PC in safe mode in Windows - Microsoft Support to start your computer in safe mode.

Please create a new account in Safe Mode by following the steps below and see if the issue still persists under the new account.

• Search for CMD, then run it in administrator mode and enter the following command:
  

• After prompting the command to run successfully, enter the following command:
  

Note: USERNAME PASSWORD can be replaced with your desired account name and password, if you don't need a password you can leave out PASSWORD.

Restart your computer and log in to the system with the new account, if there is no problem under the new account, then bind your Microsoft account under the new account, if it can be successful, then this may be a malfunction of the account configuration file, please refer to the following article to transfer your information to the new account:Fix a corrupted user profile in Windows - Microsoft Support ((The steps for windows 11 are the same as windows 10, please refer directly to the steps for windows 10)

Thank you for your patience and understanding, if you have any questions, please feel free to leave us a message.

Best regards

Brandon | Microsoft Community Support Specialist

 

New email for account - can’t create pin

So I changed my Microsoft email and phone number - now when trying to log in to my Hp laptop it still has my old email which is no longer associated with the account. When I try to log in with my current email for the account it wants me to create a pin, but everytime it says we weren’t able to set up your pin and if I try to skip step it takes me back to the sign in

 

I need a PIN to sign in, but never created one and can't create one because I need a PIN in order to do so?

Hi, Jazeps

Welcome to the MicroSoft Community.



I'm sorry to hear that you're having trouble creating a PIN for your Xbox account.

Here are some steps you can follow to create a PIN:

• Press the Xbox button to open the guide.
  
• Go to Profile & system > Settings > Account > Sign-in, security & PIN > Create my PIN.
  
• Enter a 6-digit PIN, and then re-enter the PIN to confirm.
  

If you've forgotten your PIN and can't access restricted console features, follow these steps:

• When you're prompted to enter your PIN on the console, enter any 6-digit combination three times.
  
• Enter your Microsoft account password when prompted.
  
• Select Make a new PIN.
  
• Enter a new PIN, and then enter it again to confirm.
  

If you're still having trouble, it might be a good idea to reach out to Xbox customer support for further assistance. If there is anything not clear or I can't understand your problem, please do not hesitate to let me know.



Best Regards

Martin | Microsoft Community Support Specialist