Windows 10: my microsoft mouse wheel is not scrolling down

Discus and support my microsoft mouse wheel is not scrolling down in Windows 10 Drivers and Hardware to solve the problem; hello, my Microsoft mouse wheel is not scrolling down, it can scroll for one line then it will stop, I can go up but not down, same with zooming , I... Discussion in 'Windows 10 Drivers and Hardware' started by mmoxxx, Apr 20, 2019.

  1. mmoxxx Win User

    my microsoft mouse wheel is not scrolling down


    hello, my Microsoft mouse wheel is not scrolling down, it can scroll for one line then it will stop, I can go up but not down, same with zooming , I cant zoom out but I can zoom in. I tried the mouse setting at programs and sound nothing there to help.


    I have wireless Microsoft mouse.

    :)
     
    mmoxxx, Apr 20, 2019
    #1

  2. Windows 10 mouse scroll wheel issue

    Hi,

    There can be numerous causes of the issue that you're having with your mouse scroll wheel speed such as outdated drivers, dirt, damaged cables, and more. To correct such issue, we suggest that you adjust the scroll speed of your mouse wheel using the steps
    below:

    • Click Start > Settings.
    • Go to Devices > Mouse & touchpad.
    • Under Choose how many lines to scroll each time, move the slider to the right to make the speed of your mouse wheel faster.

    With regard to cleaning the inside of your mouse, you have to contact its manufacturer to get proper instructions.

    You can find more information about troubleshooting mouse issues in this
    article
    .

    Update us on the status of the issue.
     
    Angela Pun, Apr 20, 2019
    #2
  3. Booms Win User
    Mouse Wheel Scroll Too Fast


    Hi,
    I have a Microsoft Keyboard & Mouse 2000, but, each time I slow the speed of the scrolling using the mouse wheel it works fine, until I reboot the PC. Then, on restarting the speed is super fast again (too fast to really control).
    Does anyone have any suggestions, please?
    Many thanks.
     
    Booms, Apr 20, 2019
    #3
  4. my microsoft mouse wheel is not scrolling down

    Mouse wheel scrolling is stuttering

    Have you tried the mouse on a different computer? It might be CPU/GPU load on the computer. Even Microsoft's default GPU driver can cause major stutter when scrolling with a wheel, regardless of mouse.
     
    FordGT90Concept, Apr 20, 2019
    #4
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my microsoft mouse wheel is not scrolling down

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