Windows 10: My Microsoft solitaire collection opens then just goes off any ideas

This also happens with my G5 Games

:)

 

Microsoft Solitaire Collection

To delete your scores in Microsoft Solitaire Collection, you can reset them on the game itself.

To reset, follow the steps below:

• Open the game, and then sign in to your account.
• Click Menu, and then select Game options.
• Press the Reset Cumulative Score button.
• Hit Continue.

Let us know how it goes.

 

Microsoft Solitaire Collection doesn't recognise my license

Thank you for confirming. Since that you have the latest version, let's uninstall and reinstall Microsoft Solitaire Collection in your Windows 10 PC by following these steps:

Uninstall Microsoft Solitaire Collection

• Go to Start menu, Search Microsoft Solitaire Collection.
• Right-click on it, then select Uninstall.
  

Reinstall Microsoft Solitaire Collection

• Go to Store, search for Microsoft Solitaire Collection and press
  Enter.
• Click on Microsoft Solitaire Collection tile to visit its official page on the Store.
• Click the Free button to download and install the game.

Let us know how it goes.

Thank you.

 

Microsoft Solitaire Collection does not open

Hi James, have you just tried resetting the Microsoft Solitaire Collection app?

Open the Settings App

Go to Apps

Find Microsoft Solitaire Collection in the list of installed apps

Click that app and choose Advanced Options- Reset