Windows 10: My Microsoft Store Account Download History For Windows 10 has been Wiped

All of my previously purchased and downloaded content has dissapeared! I have tried everything to restore it. I have reset the Microsoft Store, uninstalled and redownloaded the Microsoft Store app, reinstalled Windows 10 from scratch deleting all partitions and auto created a new partition for the Windows 10 install. I have also signed out and signed back in again and signed into my Microsoft Account on 2 different devices Both my Windows Phone 10 and my Windows 10 laptop and still no content. My content was on my account before and could access it. I have had this account for 10 years and I have purchased a fair bit of content on my account. The content is not on another account and also when I search for any games I have purchased before that are still available on the store it says that the content is owned and I can download it. But I cannot access my previously purchased content that has been delisted from the Microsoft Store because of my Ready to Install/My Library purchased and downloaded content. However, I can see what is installed on my PC via the Microsoft Store.

I have tried contacting Microsoft Support twice and they couldnt solve my problem.

:)

 

Windows 10 Tweaks

As you may already know, Windows 10 (as well as Windows 8) allow you to log in with a valid Microsoft account, instead of creating a local account that only works on your machine. However, you may prefer to keep a local account for privacy reasons. If you do, though, some Windows 10 features—like Cortana—may not work. Despite the default behavior, the Windows 10 Store is not one of them. You can still log in to your Microsoft account for just the Store without switching to a full Microsoft account. The process, however, is not terribly obvious. To do so, follow these steps:

• Launch the Store from your Start menu.
• Click the user icon next to the search box.
• Click “Sign-in” from the menu that appears.
• Choose “Microsoft account” and log in like normal.
• When the “Make it yours” box appears do not enter your password. Instead, click “Sign in to just this app instead.”

from Lifehacker

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Strange Windows 10 User Account issue.

Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown