Windows 10: My Microsoft store grey and unusable.

My Microsoft store grey and unusable

:)

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Microsoft Store apps greyed out

Hi,

Thank you for writing to Microsoft Community Forums.

Please reply to the following questions to get a better clarity on the issue:

• Since when are you facing this issue?
  
• Did you make any changes to the computer recently?
  

However, you can follow the step mentioned below to install the applications:

Method 1: Troubleshooting apps

You can follow the troubleshooting steps from
Fix problems with apps from Microsoft Store and check if that helps.

Method 2: Re-registering the apps

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Windows PowerShell (Admin).
   
3. Type the following command and hit Enter on the keyboard:
   
   Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
   
4. Once the process is completed, restart the computer and open the applications.
   

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Nikhar Khare

Microsoft Community - Moderator

 

Microsoft Store

Hi James,

To resolve your concern about Windows Store, we suggest for you to follow these steps:

• Press Windows key + R key to open Run.
• Type wsreset.exe and press
  Enter.
• Restart the PC, sign in with your Microsoft user account and check if you are able to find Windows Store.

Let us know how it goes.