Windows 10: My microsoft store had a strange problem...

Discus and support My microsoft store had a strange problem... in Windows 10 Software and Apps to solve the problem; So, a few days ago, I reset my Ms store to fix the acquiring license. but it didn't fix it at all. my MS store icon still appearing, but I can't open... Discussion in 'Windows 10 Software and Apps' started by ChristErnest, Apr 26, 2021.

  1. My microsoft store had a strange problem...


    So, a few days ago, I reset my Ms store to fix the acquiring license. but it didn't fix it at all. my MS store icon still appearing, but I can't open it, also my ms store disappear from task manager and app & features setting. I try the powershell admin trick, but it still not working. I check the troubleshooter, and it said my MS store is hanging and crashing. troubleshooter told me to reset it again in the app & features setting. But i cant find the MS store. pls help My microsoft store had a strange problem... :DI am on Window10

    :)
     
    ChristErnest, Apr 26, 2021
    #1
  2. Louie Del Win User

    Microsoft Store Problem

    Hi,

    There are times that you’ll encounter an error that the account doesn’t exist if the account name was misspelled. It can also be related to a conflict that has occurred with the Store app. To resolve this concern, we suggest that you check this
    article for the steps that you can use.

    Also, here are the troubleshoot steps that you can follow to isolate if the issue is with the Store app:

    • Check for
      connection problem
      .
    • Check if you have the correct time and location settings. Go to Settings
      > Time & Language.
    • Reset Microsoft Store cache:
    • Press Windows + R keys to launch the run command box.
    • Type WSReset, then try launching Microsoft and sign in.

    We're just here if you need further help.
     
    Louie Del, Apr 26, 2021
    #2
  3. sam02 Win User
    App store and Microsoft account


    Thank you for the advice

    I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store
     
    sam02, Apr 26, 2021
    #3
  4. My microsoft store had a strange problem...

    Microsoft Store is not working

    Hi,

    Thank you for responding.

    Do let us know the exact issue you are facing in accessing the Windows Store?

    Have you tried to reset the Windows Store as stated in the above response?

    If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

    Step 1: I suggest you to run Windows Store Apps Troubleshooter
    and check.

    Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

    1. Press
    Windows + X keys from the keyboard, click on Control Panel.

    2. In the
    Control Panel window, select Category and then select
    Large icons.

    3. Click on
    Troubleshooting.

    4. Click
    View all and then click Windows Store Apps.

    5. Click
    Next and follow on-screen instructions.

    Step 2: I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates.
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.





    Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.
     
    Deepika Gowda, Apr 26, 2021
    #4
Thema:

My microsoft store had a strange problem...

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