Windows 10: My Microsoft store refuses to open

Discus and support My Microsoft store refuses to open in Windows 10 Software and Apps to solve the problem; At first my Microsoft store was fine then after a while it started bringing up a message after trying to install an app it kept on saying "acquiring... Discussion in 'Windows 10 Software and Apps' started by Jude Oguk, May 8, 2021.

  1. Jude Oguk Win User

    My Microsoft store refuses to open


    At first my Microsoft store was fine then after a while it started bringing up a message after trying to install an app it kept on saying "acquiring license the it says error" so i watched a video on YouTube about fixing the problem and the person said that i had to reset it then restart my PC and after i reseted it. i went and clicked on Microsoft store but it didn't open and i kept on clicking and clicking and it did not open and i have had this problem ever since

    :)
     
    Jude Oguk, May 8, 2021
    #1

  2. Can not open "Microsoft Store"

    Hi There,

    Ive Tried Every Suggestion....Including your Methods.... My Microsoft Store Refuses To Open....its seems to be dead

    i dont know what to do next

    please help
     
    ByronSlade, May 8, 2021
    #2
  3. Microsoft Store

    Hi James,

    To resolve your concern about Windows Store, we suggest for you to follow these steps:

    • Press Windows key + R key to open Run.
    • Type wsreset.exe and press
      Enter
      .
    • Restart the PC, sign in with your Microsoft user account and check if you are able to find Windows Store.

    Let us know how it goes.
     
    PreciousLeb, May 8, 2021
    #3
  4. My Microsoft store refuses to open

    Windows Store refuses to open

    Hi Kyle,

    Thank you for posting your query in Microsoft Community.
    I understand your concern, and we in Community will try to help you in the best possible way we can.

    I suggest that try to re-register Windows Store and check if the issue persist. To do so follow the methods below:

    Method 1:

    • Right click on Start button and select “Command prompt (Admin)
    • Type/paste the command below
    PowerShell -ExecutionPolicy Unrestricted
    $manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest


    • Restart computer and open store.
    Method 2: If that does not help, you may convert the Microsoft account to a Local account and back to Microsoft account and check. To convert the account, you can do the following:

    • Sign in to your Microsoft account on Windows 10.
    • Click Start and then PC settings.
    • Click Users and accounts and under Your Profile click Disconnect on the right of the screen.
    • Enter your Microsoft account's password, and click on Next.
    • Type in a Username, Password, and Password Hint that you want set for your Local account and click
      Next. Click on Sign out and Finish button.
    In order to switch back, follow these steps:

    • On the newly converted Local account, click Start and then PC Settings.
    • Click Users and accounts and under Your Profile click Connect to a Microsoft account.
    • Enter the Microsoft account ID and Password and click Next.
    • Choose if you want OneDrive as your default file saving location, click Next.
    • Click Switch.

    Hope this information helps
     
    Vanessa Sohtun, May 8, 2021
    #4
Thema:

My Microsoft store refuses to open

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