Windows 10: My Modem internet is so slow.

Help, My Modem internet is so slow and when I play on Minecraft my ping is good but if I play on Roblox it's just trash. I tried everything to fix it but nothing can.

:)

 

WIN10 internet SLOW!!!!!!!

Hello William,

We realize the inconvenience you are experiencing with slow Internet Connection. We will certainly help you.

• Have you installed all pending Windows updates?
• Have you tried connecting to some other Internet connection and check if the same issue occurs?

We suggest you to connect your system to some other network and check if the same slow Internet connection issue persists. If no then there must be issue with your Internet connection.

Further you can try performing the steps from the link below and check if it helps:

Fix network connection issues

Let us know the status of the issue. We will be happy to assist you further.

Thank you.

 

SLOW INTERNET

We've dealt with slow internet for many years now. Not sure if it's where we live but we have issues with our cell service in my home. Anyway, we've been in contact with our internet provide (Cox) and each time they supposedly fixed out issues of slow
internet. We've bought new router/modem and one from Cox's list of approved ones. It's not our computer, still new (well 3 years old). What is it that we can do to keep from getting disconnected throughout the day. This includes my tablet - I get disconnected,
even if I am right next to our router/modem.

 

internet speed slows down

Hi Barry,

Having an outdated Ethernet card driver, faulty Ethernet cable, and outdated modem firmware are a few factors that affect the internet speed. If you have a spare Ethernet cable, then I suggest replacing the one you're using to determine if its the cable
that's causing your internet speed to slow down.

You may also update the driver of your Broadcom Gigabit Ethernet card. If the issue is triggered by having an outdated driver, then you can have Windows to search automatically for updated driver software to help fix and address the problem. Kindly check
out Update drivers in Windows 10 and follow the steps provided in updating the drivers.

If the above steps won't help, then I recommend that you get in touch with the WOW support team to check the modem. Since they're your Internet Service Provider, then they are the appropriate support to look into the modem and perform necessary updates or
troubleshooting on the device.

Should you have further queries, feel free to post back.

Regards.