Windows 10: My monitor goes black

Discus and support My monitor goes black in Windows 10 Drivers and Hardware to solve the problem; Hi I have two monitors and my primary monitor (144Hz) goes into black screen at random times but my secondary monitor (60Hz) never does. I have AMD PC... Discussion in 'Windows 10 Drivers and Hardware' started by William40, Aug 7, 2020.

  1. William40 Win User

    My monitor goes black


    Hi

    I have two monitors and my primary monitor (144Hz) goes into black screen at random times but my secondary monitor (60Hz) never does. I have AMD PC with x570 motherboard and CPU 3800x , 5700 GPU. I have radeon driver updated to last version. Is there any solution to this ? I am ready to try anything.

    Thanks

    :)
     
    William40, Aug 7, 2020
    #1
  2. anaron Win User

    Primary monitor randomly goes black

    Got a monitor issue. Looked at other posts about this issue be could not find anything addressing my issue. Over the past few months, my primary monitor randomly (no pattern to the issue) goes black but the led shows it to still be working. Secondary monitor is working. Only way to get the primary back is to reboot the computer. I tried reversing the DVI-D cable but no luck, primary still goes black. Regardless of which monitor is set to primary, that is the monitor that goes black. The monitor set as secondary never goes black. Any ideas?
     
    anaron, Aug 7, 2020
    #2
  3. DocRocks Win User
    Monitor goes black

    My external monitor loses connection with my laptop 3-4 times per week. First it goes to blue screen with no connection message, then it goes black. Sometimes the image returns in 1-3 minutes, often never without ctl-alt-del then signing in to my account.
    Is this a computer video problem or possible virus?
     
    DocRocks, Aug 7, 2020
    #3
  4. My monitor goes black

    Primary Monitor goes black

    I posted this same exact question in January. I was able to get it resolved by performing an In-Place upgrade, as suggested. That worked, until about a week ago. Now I am having the same exact issue again. I tried
    doing an In-Place upgrade again, and it did not resolve the issue this time. I also confirmed that my NVIDIA drivers are up to date as well (I installed them yesterday).

    I have 2 NVIDIA GeForce GTX 560 graphics cards in SLI and 2 monitors (a Dell connected via DVI and a Samsung connected via a DVI->HDMI -> HDMI mini) About a month ago after the Windows Feature Pack update, I started having issues with my monitors. When
    only one is plugged in they work fine, so I know there isn't an issue with the cables. When I plug in the 2nd monitor, it works, but the primary screen goes black. If I open any programs, the still open on the primary screen and I have to use Windows + <Left
    or Right> to move it from the primary monitor to the secondary monitor. If I open the display settings, and switch which monitor is marked as primary, it disconnects both monitors, then brings them both back on, and both display properly. But the primary
    goes black again when my computer goes to sleep or is restarted. I have confirmed installed the latest NVIDIA driver this afternoon, and I still have this issue. I have tried the following:

    - changing which ports/graphics cards each monitor is plugged into

    - confirmed the Dell monitor's drivers are up to date (the Samsung is a generic PnP)

    - uninstalled the Display Adapters completely (it switched to using the default windows driver, but still didn't work)

    - unplugged the computer and the monitors for 5 minutes then reconnected them

    - scanned my computer for corrupt files using sfc /scannow

    Any help you be greatly appreciated, as it is very annoying to have to guess that I'm logging in, and then switch my main display every time I want to use my computer.
     
    Cody Taylor (tcjohn), Aug 7, 2020
    #4
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My monitor goes black

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