Windows 10: My monitor screen goes black whenever i play a game in fullscreen

Discus and support My monitor screen goes black whenever i play a game in fullscreen in Windows 10 Gaming to solve the problem; I just got my new pc and was trying out new games. I opened up a game in full screen on my main monitor and my screen just starts to flash black and I... Discussion in 'Windows 10 Gaming' started by Drew_928, Apr 9, 2021.

  1. Drew_928 Win User

    My monitor screen goes black whenever i play a game in fullscreen


    I just got my new pc and was trying out new games. I opened up a game in full screen on my main monitor and my screen just starts to flash black and I couldn't do anything. I can run them in windowed mode but I would want to get the most of my new pc. I've tried updating my drivers I downloaded the system software but I haven't fully messed around with the settings yet. My other montior which is LG works fine with fullscreen but my main monitor AOC dosen't work.

    :)
     
    Drew_928, Apr 9, 2021
    #1
  2. Junaid_A Win User

    Black screen when playing games on fullscreen.

    Hi Syrius,



    Thank you for writing to Microsoft Community Forums.



    To have clarity on this issue and guide you accordingly, kindly help us with the following information.



    • Is the issue specific to a game or does it occur on all the games?
    • Is the issue specific to only games or does it occur while playing full screen videos?


    If the issue occurs while playing videos in full screen, you may want to uninstall and reinstall the video card drivers to see if it helps.



    • Right click the Windows icon on the taskbar and choose
      Device manager.

    • Expand Display Adapters, right click on your video card driver and choose
      Uninstall.
    • Check the box Delete the driver software for this device.
    • Reboot the machine for Windows to automatically reinstall the drivers.


    If the issue is specific to games, it could be a compatibility issue. I suggest you to refer to the article
    Make older programs compatible with this version of Windows and run the games
    in compatibility mode to see if it helps.



    If the issue persists, it could be due to the full screen optimization. As you’ve already updated the drivers, I would suggest you to disable the same and check if it works.



    • Open Settings and go to System > Display.
    • On the right pane, click on the Advanced graphics settings
      hyperlink.
    • Uncheck Enable fullscreen optimizations
      and exit Settings.
    • Restart the machine and see if the issue persists.


    Let us know how it goes.

    Regards,
     
    Junaid_A, Apr 9, 2021
    #2
  3. Varg Nord Win User
    Black screen when playing video fullscreen in Windows 10

    My Laptop has dual graphic card:Intel HD Graphics 530 and GTX 970m and I usually connect an external monitor to it, setting external monitor (noted as Monitor 1) as main monitor. Both monitors are on. But these days I found that when I play video fullscreen on chrome, the monitor will turn to black but audio goes on, ie. my computer cannot render video correctly. I tested several times and got some info:

    1. When I set Monitor 2(internal monitor of laptop) as main monitor, the video is ok when fullscreen, no matter which screen you drag the chrome window into.
    2. When the HD 530 is banned in Device Manager, ie. only GTX 970m working, it also works well.
    3. I tried disabling Hardware Accleration as some solution instructed but seems this issue remains unsolved.
    4. Playing video file (.mkv, .mpeg, etc.) with video player (Windows video player, Potplayer, .etc) never meets black screen.
    5. Rolling graphic cards' drivers back has been tried but not working.
    6. Edge as well as IE has same problem as chrome, so I guess the real problem is about video cards indeed.

    Addition:

    I seem to recall that weeks ago when I played web video fullscreen on Monitor 2 (which is not main), Windows crashed and went BLUE SCREEN. Though if Monitor 2 set as main the error would not occur according to my tests.

    I really want to know why and how to fix. Thank you.
     
    Varg Nord, Apr 9, 2021
    #3
  4. Brt08 Win User

    My monitor screen goes black whenever i play a game in fullscreen

    Games in Fullscreen don't work on main Monitor

    Hey, I have this problem where i cant play my favorite games like CS:GO on my main monitor in FULLSCREEN without the game flickering on launch of just having a black screen. However if i make my second monitor the main display the game works perfectly.
    **** is going on

    The monitor im having problems with is the BenQ XL2411Z

    The second monitor is LG 29UM65

    I find this really important because i run CrossFire and i dont get the benefit of extra fps if im not running the game in FULLSCREEN

    (ps: the game runs fine in windowed mode but thats not what i want!)
     
    Brt08, Apr 9, 2021
    #4
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My monitor screen goes black whenever i play a game in fullscreen

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