Windows 10: My mouse goes busy at a specific point on screen.

Discus and support My mouse goes busy at a specific point on screen. in Windows 10 Software and Apps to solve the problem; I have been using Windows since January 2021, but for last 1-2 months, I am facing a strange issue. Whenever I work on my laptop my mouse goes busy on... Discussion in 'Windows 10 Software and Apps' started by Shaurya Bajaj, Dec 16, 2021.

  1. SHAURYA BAJAJ
    Shaurya Bajaj Win User

    My mouse goes busy at a specific point on screen.


    I have been using Windows since January 2021, but for last 1-2 months, I am facing a strange issue. Whenever I work on my laptop my mouse goes busy on a specific area on the screen. I am not able to figure out how to fix this. I resetted my pc, reinstalled mouse drivers but still I am facing this issue. But when I restart my laptop it gets fix but after some time it again happens. Could anyone help me to figure out way through this problem? I am on Windows 11 build 22000.348. I am in Windows Insider Beta Programme. Please help me fix this.... Thanks

    :)
     
    Shaurya Bajaj, Dec 16, 2021
    #1
  2. JESSE KOPAVI MSFT
    Jesse Kopavi MSFT Win User

    In windows 10 my mouse is in busy

    Hmmm... this makes me wonder if your PC is trying to process something and as a result it has your cursor in some constant state of busy. Let's try these steps (one at a time)...

    Method: Clean boot your PC

    How to perform a clean boot in Windows: How to perform a clean boot in Windows

    Note: The steps apply for Windows 10 as well.

    The goal of this step is to see if some other software is running on your PC that conflicts with your mouse. If this step resolves the issue the goal is to try to find the software that is conflicting and disable it, remove it, or update it so it no longer
    conflicts. Don't forget to reverse the steps of the clean boot when you are done trying this step.

    Method 1: Run Hardware and Devices Troubleshooter

    Follow these steps to run Hardware and Devices troubleshooter:

    • Press Windows key + W and type
      troubleshooting.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click Hardware and Devices.
    • Follow the on-screen instruction to run the troubleshooter.
    Method 2:

    It could be possible that the touch pad is disabled and that is why the cursor is not working.

    You may try connecting an external mouse and check if it works. If it works the next step would be to enable the touch pad. To know more about enabling touch pad refer the laptop manual.

    Method 3: Update drivers using keyboard and check

    • Press Windows key + R key.
    • Type devmgmt.msc and press Enter.
    • In device manager go to Mice and other pointing devices.
    • Right click on the mouse and update the drivers.


    Method 3:
    Uninstall and reinstall the driver

    I suggest you to try uninstall the Touchpad drivers check if it works for you.

    Follow the steps to uninstall the Touchpad drivers:

    • Press Windows Key + X key and click
      Device Manager.
    • Right-click on the Touchpad device listed and click on ‘Uninstall’.
    • Select the option to Delete driver software.
    • Restart the computer after its uninstalled.


    Method 4:
    Install the latest driver from the manufacture's website

    Try to access the device manufacturer's website and download and install the latest chipset and touchpad drivers.



    Method 5:
    Temporarily uninstall your antivirus software

    Important: Only do this if you know how to reinstall your antivirus software. You might need to have disks and product keys to reinstall your antivirus software.

    There have been cases where antivirus software can cause users to lose their mouse. If you do this step you are doing it to test if antivirus software is the problem. If this troubleshooting step resolves the problem reinstall your
    antivirus software to see if the problem persists. If it does, try getting an updated copy of your antivirus software.
     
    Jesse Kopavi MSFT, Dec 16, 2021
    #2
  3. SUJATAMOKTAN
    SujataMoktan Win User
    Mouse will only select whole word, not specific point in word, and other issues.....

    Hello,

    I suggest you to update the keyboard and mouse drivers manually from
    Device manager by following the steps below and check if the issue is resolved.

    • Press Window logo + X keys on the keyboard and select
      Device manager       from the context menu.
    • Expand Keyboard option to update keyboard drivers and
      Mice and other pointing devices       for mouse drivers.
    • Right click on the driver and select Update this software from the context menu.
    • Follow the on-screen instruction and wait until the update is complete
    • After the update is complete, close the windows, connect the previously connected devices and check if the changes are effective.

    Write to us with the answers to the above questions and the status of keyboard and mouse not working on the computer in the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

    Thank you.
     
    SujataMoktan, Dec 16, 2021
    #3
  4. JENNIFER BRI
    Jennifer Bri Win User

    My mouse goes busy at a specific point on screen.

    Touch pad Mouse

    The mouse driver can be outdated which causes the issue. To resolve this, we need to do several troubleshooting steps. We suggest that you update the mouse driver from the Device Manager. Follow the steps below:

    • Press Windows Key + X.
    • Select Device Manager.
    • Expand Mice and other pointing devices.
    • Right click on Mouse driver and select Update Driver Software.
    • Restart the computer for the changes to take effect.
    Let us know how it goes.
     
    Jennifer Bri, Dec 16, 2021
    #4
Thema:

My mouse goes busy at a specific point on screen.

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