Windows 10: My mouse inputs a numerical value when turned on

I'm having the strangest issue i've seen on Windows 10. I have a wireless mouse Logitech G602. When I turn the mouse on, it inputs "3". This will cause videos to rewind, or put down "3" in a search bar on the page. If I restart the computer that will fix it temporarily, but it always comes back.

:)

 

mouse axis ''X'' is now ''Y'' and viceversa

Hi Richiesco,

I would suggest you to test the issue plugging in a different mouse and see if the issue persists.

You may also test the same mouse on a different computer and let us know the results.

I would also suggest you to follow these steps and test the issue:

• Click on Start.
• Search for Ease of Access and click on Ease of Access mouse settings.
• Turn on Use numeric keypad to move mouse around the screen.
• Check if the mouse moves in the right direction when you use the numeric keypad on the keyboard.

Let us know if it helps.

 

Mouse Keys will not turn off

Hi Casey,

Thank you for a detailed description of your issue. Since you've already tried unchecking the option
Use the numeric keypad to move the mouse and still getting the same result, I suggest that you also turn off the option
Use mouse keys when NumLock is on. On the Change sign-in settings, select the
Make the mouse easier to use > Select Set up Mouse Keys, then make sure to unchecked
or turned off the following click Apply, then OK.

• Turn on Mouse Keys - Use the numeric keyboard to move the mouse the screen.
• Use Mouse Keys when NUM LOCK is Off.

Once done, go back to the Change sign-in settings, then this time click the
Make keyboard easier to use, then unchecked the
Turn on Mouse Keys. Click Apply, then OK.

Once done, close your Control Panel page and check if Mouse Keys still enables automatically.

If you have additional questions, or if the issue persists after the troubleshooting steps above, please let me know by replying to this thread. This way, I'll get notified and respond back to you as soon as I can.

Regards.

 

Mouse Scroll Jumps

Hello Nate,

It is possible that the Vertical Scrolling is set to a higher numeric value. To assist you with your concern I would suggest checking the Vertical Scrolling to isolate the issue. Just follow these steps to isolate the issue.

• Press the Windows key and go to Settings.
• Click Devices and go to Mouse.
• Click on Additional mouse options.
• Click on the Wheel tab.
• Put a bullet on Roll the wheel one notch to scroll and change the numeric value to 2 or 3 (Depending on your preference.)
• Click Apply, then OK.

Check if this will resolve the issue.

Let us know how it goes.

Regards.

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