Windows 10: My mouse stops working randomly

Discus and support My mouse stops working randomly in Windows 10 Drivers and Hardware to solve the problem; My computer has been bugged with two issues for the last few days: firstly, my mouse flickers off it has white LEDs and it becomes non-functional... Discussion in 'Windows 10 Drivers and Hardware' started by Retupmoc111, Mar 24, 2020.

  1. My mouse stops working randomly


    My computer has been bugged with two issues for the last few days: firstly, my mouse flickers off it has white LEDs and it becomes non-functional temporarily. Secondly, every once in awhile the mouse and the keyboard stop functioning entirely, my headphones which are plugged into the top of the tower's USB says functioning and the mouse and keyboard will not function again until I take out and plug in the mouse USB I haven't tried this with the keyboard or anything else. Finally, I wanted to play a CD with a USB CD drive but it didn't show up at all. I've tried deleting one of the USB drivers and restarting and deleting the mouse driver but nothing seems to work. Help.

    :)
     
    Retupmoc111, Mar 24, 2020
    #1
  2. ATats70 Win User

    Microsoft Sculpt Comfort Mouse - stops working

    Recently after an update to Windows 10, my Microsoft Sculpt Comfort Mouse stops working.

    After looking at some posts. The following steps seem to work.

    In Device Manager, under Bluetooth uninstall devices, then under actions Scan for hardware changes.

    This seems to work and the mouse works again however, these steps are repeated over the course of the day as the mouse stops working randomly.

    I also notice that under other devices I have a number of devices that seem to be unknown


    My mouse stops working randomly abf5f1d8-87fa-45b6-865d-0d934c380f6d.png


    I also have a Microsoft phone 950xl and 640 however these drivers are for other nokia phones which we do not have.

    Can someone suggest a permanent fix to (a) the Bluetooth mouse not needing to be reset the way I have been doing this (as listed above) and (b) a fix for these other devices.

    The laptop I use is a Dell Inspiron 15 - 7000 Series
     
    ATats70, Mar 24, 2020
    #2
  3. Oulchura Win User
    Mouse pointer randomly stops


    For quite awhile, I've been encountering a mouse pointer problem on my PC (Windows 10), and its driving me nuts *Mad because it never happened while I was on Windows 7.

    The cursor occassionally or randomly stops moving when I move the mouse consistently.

    Demonstration: https://i.imgur.com/03kbZJx.gifv

    In the demonstration, I moved my mouse consistently towards right, but cursor stops moving at few instances while my mouse is still moving. To put this into what it feels like, it feels like something is pulling or stopping the cursor randomly, if cursor is stuck, it won't move if I move the mouse less than 2mm in all directions but it will move if I move the mouse greater than 2mm in all directions. Sometimes it happens more often and sometimes it happens less.

    My mouse is Logitech G502, I believe my mouse has no problem because I tried it with my laptop (Same OS and Mouse driver) and it worked perfectly fine.

    My mouse driver don't need update. (HID-compliant mouse, 10.0.10586.0)
    My GPU driver don't need update. (NVIDIA, 10.18.13.6519)
    I don't have Logitech Gaming Software installed.
    I tried different USB ports (2.0 or 3.0) and it makes no difference.
    The problem still happens in safe mode.
    Reinstalling Windows shall be my last resort.

    Any suggestions?
     
    Oulchura, Mar 24, 2020
    #3
  4. My mouse stops working randomly

    Windows 10 Mouse Randomly Stops Working

    having an issue with a new PC whereby the mouse randomly stops working.

    When it stops working it has the following:

    • Cursor shows on screen.
    • Mouse laser/light still on.

    However it cannot move or allow clicks.

    I have tested the following to no avail:

    • Uninstalled driver (So using basic mouse driver)
    • Reinstalled driver (via windows updates)
    • Tried 3 other mice (hardware)
    • Tried all USB ports (inc USB3 ports)

    The only solution I can find to fix it is giving the PC a reboot, then comes back to life.

    Also when swapping mice I can see Windows 10 installing it/configuring due to the notifications. But afterwards I get the same, no movement or clicks just light and cursor on screen.

    Any help much appreciated, feel stupid I can't fix a basic mouse issue!!
     
    Matt The Ninja, Mar 24, 2020
    #4
Thema:

My mouse stops working randomly

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